Developed and implemented an outreach program to engage with the community.
Provided spiritual guidance and counseling to church members.
Created and maintained a budget for all church activities.
Coordinated pastoral staff schedules, duties, and responsibilities.
Lead team meetings to discuss upcoming projects and events.
Managed all office operations including staff hiring, training, scheduling, payroll.
Assisted in recruiting new volunteers for various ministries within the church.
Offered guidance during difficult times of transition or crisis situations.
Prepared annual reports that tracked progress towards meeting established goals.
Participated in regular continuing education programs related to ministry topics.
Maintained records of baptisms, marriages, funerals, membership rolls.
Served as a liaison between the church board of directors and staff members.
Oversaw all religious ceremonies such as weddings and funerals.
Conducted special services like baptisms, weddings, and funerals.
Reached out to unchurched, new residents or inactive church members.
Visited, counseled, and prayed with church members to provide pastoral care.
Led outreach initiatives to reach out to unchurched, inactive or new residents in community.
Managed all aspects of ministry.
Responded to crisis situations to offer support, prayer and counseling.
Supported church in fostering growth through new fundraising initiatives and congregation development.
Wrote articles for church newsletters and bulletins.
Collaborated with staff and volunteers to administer pastoral care in times of celebration and grief.
Shift Manager
McDonald's
Tucson, Arizona
11.2008 - 03.2010
Developed and maintained positive working relationships with staff, customers, and vendors.
Monitored store operations to ensure compliance with company policies and procedures.
Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
Performed regular price checks to ensure accuracy in pricing throughout the store.
Investigated customer complaints regarding merchandise quality or availability promptly.
Assisted in resolving escalated customer service issues in a timely manner.
Provided coaching and guidance to team members when necessary to improve performance.
Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
Managed the scheduling of staff shifts to ensure adequate coverage at all times.
Resolved conflicts between staff members in a professional manner.
Organized special events such as holiday sales or promotional campaigns.
Enforced safety standards throughout the store including proper use of equipment.
Inspected work areas regularly for cleanliness and organization standards.
Managed daily cash intake by counting out registers and tabulating profits.
Helped employees accomplish tasks during peak periods.
Communicated with other shift managers to facilitate continuum of customer service.
Upheld company standards and compliance requirements for operations.
Coached employees on interactions with customers to drive exceptional service.
Positioned skilled staff in key areas throughout shift to optimize department productivity.
Reinforced rules to promote superior employee performance.
Taught staff upselling techniques to meet revenue targets.
Managed schedules, accepted time off requests and maintained coverage for shifts.
Enforced company policies, answered coworkers' questions and trained new personnel.
Assigned tasks to employees and monitored productivity, performance and task completion.
Identified needs of customers promptly and efficiently.
Assistant Manager
McDonald's
Jacksonville, Florida
04.1999 - 06.2005
Assisted in the development of operational strategies to ensure efficient and productive operations.
Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
Conducted regular performance reviews for employees to identify areas of improvement.
Coordinated with other departments to ensure smooth flow of operations.
Developed a system for tracking inventory and ordering supplies as needed.
Ensured compliance with safety regulations and company policies.
Monitored employee attendance records, timekeeping, and payroll information.
Managed customer service inquiries and complaints in a timely manner.
Maintained up-to-date knowledge of company products and services.
Supervised daily operations including scheduling shifts, assigning duties.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Resolved customer inquiries and complaints requiring management-level escalation.
Interviewed prospective employees and provided input to HR on hiring decisions.
Education
Master of Arts - Theology
Lion of Judah University
California
09-2024
Skills
Quality Assurance
Flexible Schedule
Training and mentoring
Employee Training
Accurate money handling
Workplace Safety
Staff Training and Onboarding
Punctual and Reliable
Handling Customer Complaints
Shift leadership
Opening and closing procedures
Cash Handling
Schedule Management
Shift checklists
Inventory controls
Delegating Work
Equipment Troubleshooting
Team Development
Affiliations
I also spend a lot of time with my 3 cats! Yes, I AM a CAT DAD!!!! They are ALL rescue cats from "kittenhood."
Certification
I am an Ordained Pastor by several ministries. I am Ordained and also a Member of the National Association of Christian Ministers. I have been a pastor for over 22+ years! The FIRST service I had to do, was my mom's funeral! Very sad, BUT Honored to do it for her!
References
References available upon request.
Timeline
Senior Pastor/President, Board of Directors
Omega-Fire Ministries-Tucson
01.2024 - Current
Shift Manager
McDonald's
11.2008 - 03.2010
Assistant Manager
McDonald's
04.1999 - 06.2005
I am an Ordained Pastor by several ministries. I am Ordained and also a Member of the National Association of Christian Ministers. I have been a pastor for over 22+ years! The FIRST service I had to do, was my mom's funeral! Very sad, BUT Honored to do it for her!