Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tim Unger

FORT MYERS,United States

Summary

I have been in food service my entire working career and I love what I do. I enjoy making people happy with the food my team and I prepare. The skills I have acquired over the years have made me into a great team leader who has the ability to manage all aspects of the kitchen and front of house. I believe I would make a great addition to your team.

I am Highly-motivated with the desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

12
12
years of professional experience

Work History

Manager Staff Dining Services

Lee Health
Fort Myers, FL
12.2018 - Current
  • Supervise and manage the café in a 700+ bed hospital.
  • Collaborate with fellow managers to supervise the productivity of over 80 employees in the food service department.
  • Oversee all cash and credit card handling on a daily basis.
  • Conduct routine audits of safe
  • Work closely with other departments in the hospital.
  • Serve roughly 1,500 to 2,000 meals per day.
  • Closely adhere to food safety and sanitation procedures established by the company and regulatory agencies.
  • Maintain order and cleanliness of work areas to conform with health codes.
  • Update food displays, cases, and other customer-facing areas to increase sales of special items.
  • Work with customers who place large and/or specialized orders. Provide food samples, pricing, recommendations, and responses to order requests.
  • Work with outside vendors to bring new and exciting ideas to the café for improved employee and guest experience.
  • Create holiday-themed meals throughout the year.
  • Acquired new skills to support the team and further accommodate customer needs.
  • Checked and recorded refrigerator and freezer temperatures to maintain food quality and freshness.
  • Complied with company service standards, and adhered to inventory and cash control procedures.
  • Verified compliance with sanitation and safety requirements.
  • Submit biweekly employee payroll.
  • Interview, hire, and train staff.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.
  • Write the employee schedule.

Manager of Operations

First Watch
Fort Myers, FL
12.2016 - 11.2018
  • Hired and onboarded team members to meet immediate and expected demand.
  • Evaluated and enhanced workflow to implement best practices, reduce costs and increase staff motivation and satisfaction.
  • Integrated technology to increase efficiency and real-time accountability of operational tasks.
  • Managed scheduling, training and inventory control.
  • Addressed customer concerns with suitable solutions.
  • Guided employees on understanding and meeting changing customer needs and expectations.
  • Oversaw financial management, budget management, accounting, and payroll activities.
  • Analyzed and controlled materials, supplies, and equipment operational expenses.
  • Conducted employee observations and documented findings.
  • Reviewed daily financial reports and reconciled accounts to keep information current and accurate.

Manager FOH and BOH

Outback Steakhouse
Cape Coral, FL
07.2013 - 11.2016
  • Contributed to successful shift management by helping with inventory and food ordering as well as team scheduling and work assignments.
  • Led, trained and developed culinary team members to meet and exceed restaurant standards.
  • Directed team to expertly handle customer order requests and service issues, directly contributing to restaurant's stellar reputation across [Location].
  • Maintained high standards of food quality and safety by enforcing clear handling and preparation policies.
  • Measured business levels and forecasted trends to better align supplies and employee scheduling for optimum coverage.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.

Education

High School Diploma -

Grosse Pointe South High School
Grosse Pointe Farms, MI
05.2003

Skills

  • Food and Beverage Service
  • Dining Room Cleaning and Upkeep
  • Ability to Lift 30 Pounds
  • Cleaning and Sanitizing
  • Workflow Coordination
  • Age Verification
  • Cool Under Pressure
  • Service Oriented
  • Staff Training
  • Order Accuracy and Delivery
  • High Energy and Stamina
  • Food Safety Standards
  • Menu Recommendations
  • Team Player
  • Warm and Friendly
  • Special Requests and Substitutions
  • Verbal and Written Communication
  • Point of Sale Systems
  • Covid Symptom Screening
  • High Volume Dining
  • Transactions and Cash Handling
  • PPE Guideline Compliance
  • Menu Memorization and Presentation
  • Microsoft Office
  • Valid Food Handlers Certification
  • Multitasking and Prioritization
  • Decision Making
  • Food Preparation and Safety
  • Reliable and Responsible

Timeline

Manager Staff Dining Services

Lee Health
12.2018 - Current

Manager of Operations

First Watch
12.2016 - 11.2018

Manager FOH and BOH

Outback Steakhouse
07.2013 - 11.2016

High School Diploma -

Grosse Pointe South High School

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Tim Unger