Overview
Work History
Websites
Timeline
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TIM WHITMORE

TIM WHITMORE

Lenexa,Kansas

Overview

23
23
years of professional experience

Work History

Major Account Executive

Spectrum Business for Enterprise
Overland Park, KS
03.2024 - Current
  • Managed portfolio of approximately 90 enterprise-level clients, each with over 500 employees.
  • Developed strategic partnerships with executives to align technology solutions with business requirements.
  • Conducted consultations to identify client challenges and proposed scalable operational solutions.
  • Collaborated on assessing technology roadmaps, delivering customized offerings such as SD-WAN and Security.
  • Maintained proactive communication to ensure alignment with organizational objectives.
  • Leveraged advanced technology services expertise to drive growth and achieve client goals.

Account Development Manager, Enterprise

WINDSTREAM
Lenexa, US
03.2020 - 10.2023
  • Managed and developed a portfolio of approximately 150 enterprise-level accounts in the Midwest markets, with an overall average of 40 locations, generating approximately $1,350,000 in monthly revenue while implementing strategic account plans and customer segmentation to retain existing revenues.
  • Achieved upselling within existing accounts, explored unaddressed customer spend to drive new, profitable growth for strategic products such as SD-WAN, SASE, and UCaaS, and secured contract renewals by presenting tailored solutions.
  • Conducted quarterly billing audits, and addressed escalated service delivery or repair issues to optimize customer satisfaction and retention.
  • Surpassed quota ten out of twelve months in 2022, achieving 118% of the annual combined quota, and 140% on strategic conversion and renewal targets.
  • Delivered region-leading performance with the largest total revenue sale of $2,484,000 in 2022, and cultivated customer loyalty, resulting in a turnover rate of less than 1%.
  • Increased monthly billing revenues from key customers by successfully renewing contracts and converting accounts to strategic offerings.
  • "Coffee Club" winner for 35 out of 42 months for exceeding 100% of monthly quotas.

Retention Account Manager

Consolidated Communications
Lenexa, US
10.2013 - 03.2020
  • Collaborated with vendors to strengthen customer relationships and drive revenue growth within the existing customer base.
  • Achieved 131% of combined plans in 2019, earning the Honors Award for the South Sales Region.
  • Consistently exceeded sales quotas, surpassing targets in 11 out of 12 months in 2019 and nine out of 12 months in 2018.
  • Dealt strictly with current base of customers, focusing on renewing customer base while also increasing monthly revenue thru up sales.
  • Maintained management of a 30-60-90-day funnel of revenue to ensure quote attainment.
  • Respond in a timely manner to customers billing, technical, and customer service issues as well as new revenue inquiries.
  • Exceed annual quota expectations through solution selling and managing complete sales process from prospecting to closing the sale.
  • Responsible for fostering current accounts to ensure customer satisfaction and happiness with Windstream while also introducing new products that may be beneficial to customer's business.
  • Recognized as a member of Club 100.
  • Recognized as a member of Club 300.

Sales Account Executive & Account Manager

WINDSTREAM
Lenexa, US
08.2010 - 10.2013
  • Renewed customer base while increasing monthly revenue through strategic upselling.
  • Managed 30-60-90-day revenue funnel to achieve quote targets.
  • Promptly responded to billing, technical, and customer service inquiries.
  • Exceeded annual sales quota through effective solution selling and comprehensive sales process management.
  • Nurtured existing accounts to sustain high levels of customer satisfaction.
  • Introduced new products that enhanced clients’ businesses.
  • Recognized as a distinguished member of Club 100 and Club 300.

Business Account Executive

Consolidated Communications
Lenexa, US
08.2002 - 08.2010
  • Achieved promotion to Residential Account Manager in 2004 due to exceptional sales performance.
  • Rehired as Business Account Executive in 2007, responsible for meeting sales objectives and service quality.
  • Cultivated relationships with telecom vendors, establishing referral networks that increased business opportunities.
  • Engaged in networking to generate new leads, expanding client base through strategic lead-sharing initiatives.
  • Delivered client presentations that effectively aligned customer needs with product solutions.
  • Maintained high service standards while driving business growth through strategic development and relationship management.

Timeline

Major Account Executive

Spectrum Business for Enterprise
03.2024 - Current

Account Development Manager, Enterprise

WINDSTREAM
03.2020 - 10.2023

Retention Account Manager

Consolidated Communications
10.2013 - 03.2020

Sales Account Executive & Account Manager

WINDSTREAM
08.2010 - 10.2013

Business Account Executive

Consolidated Communications
08.2002 - 08.2010

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TIM WHITMORE