Tim Wilbourne
Oxford,NC
Summary
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Overview
11
11
years of professional experience
Work History
Administrative Assistant II
State of North Carolina
Butner, NC
11.2022 - Current
- Supported inventory management by tracking office supplies and placing orders.
- Managed inventory levels to ensure timely supply of materials.
- Processed purchase orders using inventory management software efficiently.
- Developed strong relationships with key suppliers to enhance cooperation.
- Maintained relationships with existing suppliers to ensure timely delivery of products and services.
- Followed up on all open purchase orders with suppliers to ensure timely delivery of items.
- Verified receipt of items by comparing items ordered to items received.
Appliance Sales Associate
Lowe's Home Improvement
Henderson, NC
01.2022 - 12.2023
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Answered incoming telephone calls to provide store, products and services information.
- Assisted Customer with their installation needs on new appliances.
Warehouse Supervisor
State of North Carolina
Butner, NC
06.2022 - 11.2022
- Supervised daily operations of warehouse staff and ensured efficient workflows.
- Coordinated inventory management and maintained accurate stock levels.
- Implemented best practices for equipment maintenance and safety compliance.
- Monitored shipping and receiving processes to ensure timely deliveries.
- Supervised loading and unloading of materials from incoming trucks.
- Monitored warehouse operations to ensure accuracy and efficiency.
- Maintained and updated inventory records accurately.
Inventory Specialist
State of North Carolina
Butner, NC
08.2019 - 06.2022
- Stocked shelves with merchandise to ensure product availability and organization.
- Maintained cleanliness in storage areas to comply with safety and health standards.
- Conducted regular inventory checks to identify discrepancies and prevent stock shortages.
- Labelled products clearly for easy identification and efficient stocking processes.
- Rotated inventory from oldest to newest to maintain fresh stock.
- Unloaded trucks with hand-trucks, pallet jacks, or other material handling equipment.
Manager
Domino's Pizza
Creedmoor, NC
05.2018 - 08.2019
- Managed daily operations of high-volume pizza restaurant.
- Supervised team members to ensure efficient service delivery.
- Trained staff on food safety and customer service standards.
- Oversaw inventory management and ordered supplies as needed.
- Resolved customer complaints and maintained positive relations.
- Resolved customer complaints in a timely manner.
- Ensured compliance with food safety regulations.
Sock Clerk II
State of North Carolina
Butner, NC
08.2015 - 05.2018
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Managed inventory levels using warehouse management systems for accurate stock tracking.
- Labelled products clearly for easy identification and efficient stocking processes.
Ramp Agent
(RDU Airport)
Raleigh, NC
04.2014 - 08.2015
- Loaded and unloaded baggage from aircraft in a timely manner.
- Operated ground support equipment safely and efficiently.
- Conducted routine inspections of aircraft and ramp area for safety compliance.
- Collaborated with team members to coordinate flight arrivals and departures.
- Operated conveyor belts, push-back tractors and aircraft tugs daily.
- Utilized two-way radio communication systems to communicate between ramp agents and pilots and ground crew personnel.
- Organized baggage carts for loading onto planes accurately according to airline specifications.
- Cleaned aircraft interiors using approved cleaning solutions and equipment.
- Inspected surfaces for cleanliness and reported discrepancies to management.
- Sanitized lavatories between flights using approved chemicals that are safe for passengers' health .
Education
High School Diploma -
Granville Early College High School
Creedmoor, NC06-2014
Skills
- Inventory management
- Purchase ordering
- Cash handling
- Safety compliance
- Team supervision
- Customer service
- Conflict resolution
- Time management
- Problem solving
- Record keeping
Languages
German
Elementary
Timeline
Administrative Assistant II
State of North Carolina
11.2022 - Current
Warehouse Supervisor
State of North Carolina
06.2022 - 11.2022
Appliance Sales Associate
Lowe's Home Improvement
01.2022 - 12.2023
Inventory Specialist
State of North Carolina
08.2019 - 06.2022
Manager
Domino's Pizza
05.2018 - 08.2019
Sock Clerk II
State of North Carolina
08.2015 - 05.2018
Ramp Agent
(RDU Airport)
04.2014 - 08.2015
High School Diploma -
Granville Early College High School
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