Summary
Overview
Work History
Education
Skills
Accomplishments
LinkedIn Profile
Work Availability
Quote
Timeline
Volunteer
Tim Work

Tim Work

Senior B2B Sales Leader
Orlando, Fl,FL

Summary

Performance-oriented Sales Leader offering exceptional record of achievement. Impact player with strategic and analytical approach to solving problems, bringing in customers and accomplishing sales targets. People focused leader with a skillset for recruiting, developing, and promoting top talent.

Overview

18
18
years of professional experience

Work History

B2B Sales Manager, Florida Market

FedEx Corporation
Orlando, FL
09.2014 - Current
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
  • Networked in market to build partnerships and connections with prospects.
  • Liaised between senior management and front-line team members to implement effective changes and revitalize market growth.
  • Supervised sales team of 15 people, stepping in to support employees and deliver smooth sales processes for clients.
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Created effective strategies to target new markets after researching and analyzing competitor behavior.
  • Improved sales processes to streamline customer acquisition and onboarding strategies.
  • Developed innovative marketing campaigns to increase engagement with target demographic and drive brand exposure.
  • Reorganized and optimized leads management by implementing customer enablement software solution.
  • Coached sales team members in effective selling strategies and closing techniques.

Customer Success Manager, Midwest Market

FedEx Corporation
Chicago, IL
10.2010 - 09.2014
  • Top Performing Sales Market 2016 -Current
  • Personally closed and continue to manage largest account in FedEx Office
  • Manage multi channel team of 15 including account executives, customer success manager and customer success team.
  • Led process improvement and problem-solving efforts to create standard procedures and escalation policy for customer support team.
  • Liaised between senior management and front-line team members to implement effective changes and revitalize market growth.
  • Coached sales team members in effective selling strategies and closing techniques.
  • Built brand awareness in local market and increased penetration with proactive strategies.
  • Facilitated penetration of key accounts via strategic planning initiatives.

Senior Operations Manager

FedEx Corporation
Chicago, IL
05.2009 - 10.2010
  • Managed employee-related issues encompassing labor, turnover and diversity.
  • Allocated resources to planned programs according to business objectives.
  • Built loyal account base and long-term business relationships with small to fortune 500 accounts accounts.
  • Developed and optimized organizational systems to boost efficiency and keep operations scalable and agile for changing demands.

Regional Manager Midwest Market

Finlay Corporation
Chicago, IL
10.2003 - 05.2009
  • Managed 20 Sales leaders with 100+ reports in more than 20 locations.
  • Leveraged profit opportunities by recruiting top talent and managing brand image to exceed plan performance.
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
  • Launched new locations through effective management of property acquisitions and construction and financial planning.
  • Managed P&L to decrease discrepancies and retain timely and under-budget project completion.

Education

Bachelor of Science - Organizational Leadership

Ashford University
San Diego, CA

Skills

  • Salesforce Lightening
  • Sales Enablement Software
  • Decision Making
  • Interdepartmental Collaboration
  • Change Management
  • Strategic Account Planning
  • Account Acquisition
  • Large Account Management
  • Multi Channel Leadership
  • Customer Success Management
  • Sales Training development and implementation
  • Marketing and sales

Accomplishments

    2017 & 2019 FedEx 5 Star Award - The Five Star award, the highest honor at FedEx, recognizes team members who have enhanced service and profitability and exemplified the spirit of teamwork and professionalism.

LinkedIn Profile

www.linkedin.com/in/tim-work-impactplayer

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

I can’t understand why people are frightened of new ideas. I’m frightened of the old ones.
John Cage

Timeline

B2B Sales Manager, Florida Market

FedEx Corporation
09.2014 - Current

Customer Success Manager, Midwest Market

FedEx Corporation
10.2010 - 09.2014

Senior Operations Manager

FedEx Corporation
05.2009 - 10.2010

Regional Manager Midwest Market

Finlay Corporation
10.2003 - 05.2009

Bachelor of Science - Organizational Leadership

Ashford University

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Tim Work Senior B2B Sales Leader