Timari Wilkins
Whitehall,PA
Summary
Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere. Courteous and friendly when directing customers to tables, giving directions and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.
Overview
3
3
years of professional experience
Work History
Hostess/Busser
Miller's Ale House
06.2022 - Current
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Retail Sales Associate
Garage Clothing Store
10.2021 - 04.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Helped customers complete purchases, locate items, and join reward programs.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
Retail Sales Associate
DTLR
10.2021 - 04.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Cashier/Barista
Dunkin
06.2020 - 06.2021
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Performed cash, card and check transactions to complete customer purchases.
Education
High School Diploma -
Catasauqua Senior High School
Northampton, PA06.2023
Skills
- Guest Experience Management
- Seating Assignment Preparation
- Table Setting Arrangements
- Table Bussing
- To-Go Order Preparation
- Phone Inquiries
- Greeting and Escorting Guests
- Customer Assistance
- Product Promotion
- Safe Food Handling Practices
- Conflict Mediation
Timeline
Hostess/Busser
Miller's Ale House
06.2022 - Current
Retail Sales Associate
Garage Clothing Store
10.2021 - 04.2022
Retail Sales Associate
DTLR
10.2021 - 04.2022
Cashier/Barista
Dunkin
06.2020 - 06.2021
High School Diploma -
Catasauqua Senior High School
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