Timariah Rooks
Tampa
Summary
Experienced in providing exceptional client service, Detailed Client Service Associate with a strong focus on organization. Ability to effectively communicate and build relationships with diverse customers. Seeking a new opportunity where hard work and dedication will be recognized and appreciated.
Overview
5
5
years of professional experience
Work History
Cashier
Circle K
11.2024 - 02.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Customer Service Representative
LADYLUVS COLLECTION LLC
08.2021 - 11.2024
- Resolve customer inquiries, ensuring accurate product information and support.
- Facilitated over 100 online orders, enhancing customer satisfaction.
- Managed inbound communications, improving service efficiency.
- Guided customers on pricing and offerings, boosting sales.
- Supported product selection and transactions, streamlining processes.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Cashier
Wendys Restaurant
08.2020 - 06.2023
- Greeted customers and answered any questions they had about the store's products and services.
- Accepted cash and credit card payments, issued receipts and provided change.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Assisted customers with their food orders (bagging and handing out orders.)
- Assisted 150 plus customers per shift.
- Helped customers complete purchases, locate items, and join reward programs.
Education
High School Diploma -
Avon Park High School
Avon Park, FL05.2022
Skills
- Customer Service
- Data Entry
- Microsoft Application '
- CRM Software
- Inbound and Outbound Calling
- Account Management
- Time Management
- Written and Verbal Communication
- Sales Expertise
- Active Listening
- Payment Processing
Education and Training
other
Timeline
Cashier
Circle K
11.2024 - 02.2025
Customer Service Representative
LADYLUVS COLLECTION LLC
08.2021 - 11.2024
Cashier
Wendys Restaurant
08.2020 - 06.2023
High School Diploma -
Avon Park High School
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