Summary
Overview
Work History
Education
Skills
Training
Timeline
Generic

Timberly H. Davis

Temple Hills,MD

Summary

Dynamic manager with a proven track record at United Parcel Service, excelling in cost control and efficient operations management. Expert in data reporting and team coaching, achieving a turnover rate below 15% while enhancing productivity through strategic development and effective communication. Proficient in Telematics technology to optimize delivery operations.

Overview

20
20
years of professional experience

Work History

Manager

United Parcel Service, UPS
Waldorf, MD
01.2020 - Current
  • Accomplish multiple tasks within established time limits.
  • Onboarded more than twenty-five employees annually with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance on the Local Sort.
  • Maintained a reporting structure to enable visibility of supply chain status and potential risk or delays.
  • Provided oversight of facilities management, and planning; ensured all operations were conducted in an appropriate, cost-effective manner.
  • Maximized performance by monitoring daily activities and monitoring as well as mentoring team members to boast performance goals annually.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Delivered feedback to decision-makers regarding employee performance and training needs to maintain less than 15% annual turnover rate.
  • Raised performance in areas of sales, management, and operations by identifying and targeting areas in need of improvement.
  • Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules, and regulating inventory usage.
  • Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions, and common goals.
  • Applied performance data to evaluate and improve operations, target current business conditions, and forecast needs.
  • Prepared and recommend long-range plans for development of department personnel.

Delivery Operation

United Parcel Service, UPS
Landover, MD
01.2006 - 12.2019
  • Managed the flow of packages to the correct dispatched location to ensure timely and accurate delivery of goods without incurring additional costs.
  • Directed the purchasing of materials, tracking and conducting inventory reports, and oversaw warehouse efficiency.
  • Trained new employees to operate company vehicles safely and in accordance with OSHA, DOT, and UPS safety guidelines.
  • Performed quality controls and monitored production KPI’s using Telematics, Smart Stop, Orion and VJOS.
  • Oversaw previous day reports such as production, service, volume trends, and expenses to evaluate and develop plans to increase productivity further and reduce overall total cost to the company.

Education

Bachelor of Science - Business Administration

Colorado Technical University
Colorado Technical University, CO, US
08.2025

High School Diploma -

Gwynn Park High School
Brandywine, MD, US
01.1989

Skills

  • Technical skills
  • Cost control
  • Efficient operations management
  • Team coaching and motivation
  • Strategic development
  • Data reporting
  • Effective communication
  • Proficient in Microsoft Word
  • Telematics technology
  • Safety service performance management
  • Dispatch operations management
  • Multi-line switchboard handling
  • Global timecard administration

Training

  • Leadership Development Training, 01/2023
  • Preload Workshop, 01/2023
  • Supervisor Performance Management Training, 01/2016
  • Manager Driver Safety Training (MDST), 01/2011
  • Designated Hazardous Material Responder, 01/2003

Timeline

Manager

United Parcel Service, UPS
01.2020 - Current

Delivery Operation

United Parcel Service, UPS
01.2006 - 12.2019

Bachelor of Science - Business Administration

Colorado Technical University

High School Diploma -

Gwynn Park High School

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