Summary
Overview
Work History
Education
Skills
Timeline
Generic

Timeasha Dyson

Humble,TX

Summary

Eager to bring expertise in assisting patients with personal care activities. A position as a Personal Care Associate where I can utilize my education and training, compassionate nature and interpersonal skills to provide the highest level of care. Compassionate Home Health Aide with background in providing care to diverse patient populations in home settings. Skilled in personal care, medication management, and light housekeeping, ensuring comfort and hygiene. Demonstrated ability to build trust and rapport with patients, resulting in positive feedback for quality of care provided. History of effectively communicating with healthcare professionals to enhance patient wellbeing and safety. Detail-oriented Direct Care Worker supports daily living activities and provides transportation to enhance client well-being. Seasoned care expert experienced with developmentally disabled clients. Committed to promoting comfort with dignity and compassion.

Overview

19
19
years of professional experience

Work History

CSR

Circle K
Humble, TX
08.2024 - 01.2025
  • Excelled in exceeding daily credit card application goals.
  • Consulted with customers regarding needs and addressed concerns.
  • Developed strong customer relationships to encourage repeat business.
  • Adjusted bills and refunded money to resolve customers' service or billing complaints.
  • Scanned items and checked pricing on cash register for accuracy.
  • Collected payments and provided accurate change.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Welcomed customers, offering assistance to help find store items.
  • Stocked shelves with merchandise when needed.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Performed other duties as assigned by management.

Personal Home Health Aid

Stanton House
Minneapolis, MN
07.2018 - 06.2024
  • Administer bedside and personal care, such as ambulation or personal hygiene assistance
  • Prepare and maintain records of client progress and services performed, reporting changes in client condition to manager or supervisor
  • Perform healthcare-related tasks, such as monitoring vital signs and medication, under the direction of registered nurses or physiotherapists
  • Participate in case reviews, consulting with the team caring for the client, to evaluate the client's needs and plan for continuing services
  • Care for individuals during periods of incapacitation, family disruption, and convalescence, providing companionship, personal care, and help in adjusting to new lifestyles
  • Prepared high-quality nutritious meals for patients to promote better overall health and improve eating habits.

Transportation Driver

Northline Transport
New Brighton, MN
09.2021 - 06.2022
  • Performed pre-trip inspection checks and reported problems to supervisor.
  • Added fluids, checked tires and kept interior and exterior spotless as part of vehicle upkeep.
  • Utilized GPS navigation systems to plan optimal routes for each trip.
  • Greeted patient and explained transport plan and destination.
  • Adhered to all safety regulations when transporting passengers or freight.
  • Greeted customers in a friendly manner when boarding the bus.
  • Ensured safety of passengers by adhering to all applicable traffic laws and regulations.
  • Facilitated smooth passenger loading and unloading at designated route stops.
  • Upheld strict DOT reporting records for trips, vehicles and notable incidents.

Delivery Driver

Amazon
Osseo, MN
02.2019 - 07.2020
  • Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
  • Managed inventory levels during deliveries by verifying load counts against shipping manifests.
  • Filed vehicle logs, cargo records or billing statements according to company regulations.
  • Loaded, secured, and unloaded cargo in a safe and timely manner.
  • Utilized GPS and maps for efficient route planning.
  • Checked shipping papers to determine nature of load and presence of hazardous materials.
  • Inspected vehicle and maintained gas, oil and water levels.
  • Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
  • Processed shipment documents neatly and efficiently for each load.
  • Adhered to all applicable traffic laws while driving delivery vehicle.
  • Maintained accurate records of goods delivered and collected payments as required.
  • Verified accuracy of items loaded onto truck against shipping documents.
  • Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
  • Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.

Sales Representative

Express Employment
St. Cloud, MN
03.2016 - 05.2017
  • Provided technical support for customers using the company's products or services.
  • Researched competitors' products, prices, and sales techniques.
  • Developed key customer relationships to increase sales.
  • Listened to customer needs to identify and recommend best products and services.
  • Answered inquiries from prospective customers regarding features of products and services offered.
  • Coordinated with logistics teams to ensure timely delivery of products to customers.
  • Analyzed sales space capacities based on system parameters, securing high stock availability.
  • Greeted and assisted customers to foster positive experiences.

Lead Cashier/Family Night Coordinator

Old Country Buffet
Crystal, MN
04.2014 - 05.2015
  • Received payment by cash, check, credit cards, gift cards, and automatic debits
  • Answered customers' questions, and provided information on procedures and policies
  • Issued receipts, refunds, credits, and change due to customers
  • Greeted customers entering establishments
  • Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans.
  • Built and maintained productive relationships with employees.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Greeted customers and provided excellent customer service.
  • Greeted customers promptly and responded to questions.
  • Managed the checkout process by monitoring long lines and calling additional staff if needed.

Home Health Aide

Direct Home Health Care
Minneapolis, MN
04.2006 - 08.2011
  • Maintained records of patient care, condition, progress, and problems to report and discuss observations with supervisor and case manager
  • Provided patients with help moving in and out of beds, baths, wheelchairs, and automobiles and with dressing and grooming
  • Cared for patients by changing bed linens, washing and ironing laundry, cleaning, and assisting with their personal care
  • Organized and administered medications on schedules to alleviate symptoms and improve quality of life.
  • Prepared high-quality nutritious meals for patients to promote better overall health and improve eating habits.
  • Documented care provided and submitted notes to supervisor.
  • Engaged patients in recreational activities such as reading books or playing games.
  • Provided emotional support to clients dealing with chronic illnesses or end-of-life situations.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
  • Planned optimal meals based on established nutritional plans.
  • Transported individuals to medical appointments and assisted with errands.
  • Improved patient outlook and daily living through compassionate care.

Education

Associates - Business and Economics

01.2016

Skills

  • Nutritional meal preparation
  • Patient transportation
  • Care plan assessment
  • Medication organization
  • Client documentation
  • Bedside care
  • Specialized dietary needs
  • Documentation
  • Care plan adherence
  • Medical charting
  • Light housekeeping
  • Safety procedures
  • Behavioral management

Timeline

CSR

Circle K
08.2024 - 01.2025

Transportation Driver

Northline Transport
09.2021 - 06.2022

Delivery Driver

Amazon
02.2019 - 07.2020

Personal Home Health Aid

Stanton House
07.2018 - 06.2024

Sales Representative

Express Employment
03.2016 - 05.2017

Lead Cashier/Family Night Coordinator

Old Country Buffet
04.2014 - 05.2015

Home Health Aide

Direct Home Health Care
04.2006 - 08.2011

Associates - Business and Economics

Similar Profiles

CREATE PROFILE
Timeasha Dyson