Highly motivated professional with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Funding specialist known for high productivity, efficient task completion, and 100% compliance rating in Quality Assurance.
Overview
21
21
years of professional experience
Work History
Contract Specialist
Toyota Financial Services
Alpharetta, GA
10.2023 - Current
Verified compliance of all contractual documents with regulatory and operational guidelines.
Resolved funding issues through inbound calls, outbound calls, and other modes of communication.
Conducted telephone training sessions for newly hired employees.
Ensured adherence to current internal policies and procedures for the entire contract package.
Confirmed compliance of all rates and taxes with field operating policies and procedures.
Observed dealer behaviors to identify negative patterns.
Maintained up-to-date knowledge of government procurement regulations and practices.
Deaf and Hard of Hearing Teacher PreSch & PreK
Baltimore County Public School System
Towson, MD
08.2021 - 06.2022
Formed deep relationships with parents and students by engaging groups through conferences, emails, texts and phone calls.
Advocated for needs of the students with disabilities.
Assisted general education teachers in the implementation of the students who are deaf and hard of hearing IEPs or Service Plans.
Collaborated and consulted with school staff, families, and administrators in instructional strategies, environmental modifications and accommodations, and technology related to the students' hearing loss.
Maintained documentation of student data, in accordance with the Office of Special Education.
Encouraged student empathy of others to build confidence and improve self-image.
Teacher of the Hearing Impaired
Oxford School District
Oxford, MS
08.2019 - 05.2021
Analyzed student data and prescribed remediation and enrichment to meet learning needs.
Established frequent communication with parents, staff, and related services personnel via IEP meetings, School Status, and Zoom meetings.
Maintained accurate student records and prepared reports on individuals and activities as required by laws, district policies and administrative regulations.
Traveled within 5 schools in the District to provide student services and Homebound services when needed.
Reached remote students with live class streams and pre-recorded video content.
Collaborated with other educational personnel to provide inclusive activities or programs for children with disabilities.
Formed deep relationships with parents and students by engaging groups through conferences, emails, texts and phone calls.
Educational Audiologist
North MS Regional Center
Oxford, MS
07.2004 - 06.2016
Independently diagnosed, monitored, and treated the portfolio of over 480 patients.
Maintained confidential information and data and controlled the release of proprietary and confidential information of 480 clients to numerous departments.
Reviewed and provided comments on the adequacy of services and took necessary steps to cure any deficiencies.
Collaborated with local health departments and other community partners.
Directly trained, supervised, and managed Audiology assistants.
Established and maintained positive relationships with government regulators, residents, families, other area health care providers, physicians and the community at large.
Education
Master of Science - Audiology
University of Mississippi
2001
Bachelor of Arts - Communicative Disorders
University of Mississippi
1999
Skills
Ability to effectively communicate with diverse individuals, including dealers, finance managers, and ASMs
Active listening skills and a strong ability to convey information clearly and concisely with stakeholders
Strong problem-solving in identifying challenges, designing appropriate strategies, and critical thinking abilities in contract review processes and dispute resolution