Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
27
27
years of professional experience
Work History
Sheet Metal Mechanic
560th Squadron, Robins Air Force Base, GA
10.2018 - Current
Promoted from contract work to full-time employment due to exemplary performance during temporary assignment in position
Identify and resolve issues including creating effective alternate solutions
Communicate regularly with team members to clearly present and receive information regarding all areas of daily operation
Safely operate tools and equipment and secure work areas resulting in zero injuries or other incidences
Fabricate, structure, and install aircraft surfaces and sheet metal in strict accordance with instructions from technical manuals
Work Lead/ Aircraft Painter
International Logistics Group (ILG), Inc.
02.2016 - 10.2018
Served as point of contact for employee reference for policies, procedures, and work orders
Trained and mentored new aircraft painters to ensure strict adherence to best practices in all areas of duty
Completed all phases of preparation, facilitation, and evaluation of painting functions for the4102 series aircraft
Maintained accurate accountability of employee daily work attendance including timesheet and TAA logins
Identified and obtained tools needed to complete all painting tasks
Ensured all safety, environmental, and health standards were consistently upheld to protect all personnel and aircraft during the painting process including adherence to WR-ALC and OSHA codes
Certified Medical Assistant
Crisp Regional Hospital: Office of Dr. Burra
02.2012 - 02.2016
Managed all front office administrative duties including filling prescriptions, verifying insurance, billing responsible parties, collecting on due fees, submitting and following up on pre-authorizations, and coding services for submission
Educated patients regarding medical services and insurance
Efficiently performed triage on patients
Conducted in-office diagnostic testing
Administered oral and intravenous medication
Assistant Project Manager/ Marketing and Event Coordinator
Columbus State University: Project STEADI
03.2008 - 10.2009
Assisted with planning and implementation of masters-level computer science programs offered through the university that met the defense industry needs of Fort Benning, Georgia
Served as liaison between leadership on Fort Benning, CSU department chairs, nationally-accredited modeling and simulation experts, and regional stakeholders to create and facilitate the collaborative technology program
Significantly increased regional awareness and enrollment for IT and advanced communication programs including modeling and simulation
Launched a highly-successful marketing and recruitment campaign for the program resulting in the creation of an annual symposium held at CSU with approximately400 students in attendance
Training Support Specialist II/ Financial Support Specialist/ Human Resources Assistant
Aflac
01.1998 - 02.2006
Supported accounting department team members by assisting with special projects as needed
Assisted the Human Resources team by learning and performing all departmental functions to assist with workflow optimization
Developed training content based on current and anticipated needs for department level support
Revised existing training content by removing and editing outdated information
Education
Bachelor of Science - Information Technology (Concentration: Information Assurance and Security)
American InterContinental University System
01.2025
Skills
Attention-to-Detail
Customer Service
Verbal & Written Communication
Presentations
Problem-Solving
Client Relations
Accuracy
Office Administration
Tech Savvy
Microsoft Office Suite
Sound Judgement
Quality Control
Team Training
Supervision
Mentorship
Collaboration
Proactivity
Data Analysis
Process Improvement
Awards
Certificate of Appreciation (2018), Performance Award (2012,2013 &2015), Employee of the Month (2014), Notable Achievement Award (2014)
ASSOCIATIONS & VOLUNTEERISM
Resilience Support, Peer Volunteer
NAACP Member
Order of the Eastern Star Association Member
Daughter of Shriners Association Member
Security Clearance
Clear
Timeline
Sheet Metal Mechanic
560th Squadron, Robins Air Force Base, GA
10.2018 - Current
Work Lead/ Aircraft Painter
International Logistics Group (ILG), Inc.
02.2016 - 10.2018
Certified Medical Assistant
Crisp Regional Hospital: Office of Dr. Burra
02.2012 - 02.2016
Assistant Project Manager/ Marketing and Event Coordinator
Columbus State University: Project STEADI
03.2008 - 10.2009
Training Support Specialist II/ Financial Support Specialist/ Human Resources Assistant
Aflac
01.1998 - 02.2006
Bachelor of Science - Information Technology (Concentration: Information Assurance and Security)