Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Timeki Rice

La Marque

Summary

Dynamic professional with extensive experience in classroom management and conflict resolution at TCISD. Proven ability to enhance student engagement and ensure educational continuity. Skilled in effective communication and critical thinking, successfully navigating complex situations in diverse environments. Committed to fostering positive outcomes and driving organizational success through strategic leadership.

Overview

20
20
years of professional experience

Work History

Substitute Teacher, K-12

TCISD
Texas City
10.2024 - Current
  • Provided seamless classroom management and instruction in the absence of regular teachers.
  • Maintained educational standards and student focus during teacher absences.
  • Filled in for absent teachers, ensuring continuity in classroom instruction and student engagement.

Manager

Family Dollar
Houston
04.2016 - 06.2024
  • Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
  • Analyzed customer feedback data to develop action plans for improving services offered.
  • Established processes to ensure efficient workflow throughout the organization.
  • Provided leadership during times of organizational change or crisis situations.
  • Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
  • Ensured compliance with industry regulations and company policies.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Developed and implemented strategic plans to achieve company objectives.
  • Managed inventory levels to meet demand without overstocking, reducing waste.
  • Enhanced customer satisfaction through the development of a customer service excellence program.
  • Conducted performance evaluations, providing feedback and coaching for team development.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Monitored staff performance and addressed issues.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Resolved customer complaints and issues promptly, maintaining a positive brand image.
  • Oversaw daily operations, maintaining efficiency and quality standards.

CPS Investigator

Child Protective Services
Galveston
04.2005 - 10.2015
  • Participated in court proceedings related to the removal of children from their homes due to abuse or neglect.
  • Investigated allegations of physical abuse, sexual abuse, emotional abuse, neglect and abandonment.
  • Attended trainings on investigative techniques specific to child welfare cases.
  • Reviewed case records, police reports, school records, medical records, and other documents as part of the investigation process.
  • Collaborated with local law enforcement, child protective services staff, schools and community organizations to ensure the safety of children in crisis situations.
  • Conducted home visits to assess living conditions and provide support services to families in need.
  • Assisted victims by connecting them with appropriate social service resources.
  • Conducted interviews with children and families to assess safety and risk of abuse or neglect.

Education

Bachelor of Science - Criminal Justice

Prairie View A&M University
Prairie View, TX
06-1999

Skills

  • Classroom management
  • Conflict resolution
  • Team collaboration
  • Effective communication
  • Time management
  • Critical thinking

References

References available upon request.

Timeline

Substitute Teacher, K-12

TCISD
10.2024 - Current

Manager

Family Dollar
04.2016 - 06.2024

CPS Investigator

Child Protective Services
04.2005 - 10.2015

Bachelor of Science - Criminal Justice

Prairie View A&M University