Summary
Overview
Work History
Education
Skills
Timeline
Generic

Timera McConnell

Mckinney

Summary

Motivated professional who is well-organized, diligent, and focused. Personable with a strong commitment to achieving objectives, modernizing systems, and carefully managing client documentation. Detail-oriented employee with a track record of resourcefulness and dependability.

Overview

6
6
years of professional experience

Work History

Pharmacy Technician Trainee

Walgreen's Pharmacy
04.2025 - Current


  • Collaborated closely with pharmacy team members to consistently deliver high-quality care to patients.
  • Maintained a high degree of professionalism and integrity, upholding ethical standards associated with the Pharmacy Technician Trainee role at all times.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Demonstrated adaptability in quickly learning new technology platforms, enhancing overall productivity within the pharmacy setting.
  • Contributed to increased customer loyalty through exceptional communication skills and genuine empathy for patients'' needs.

Shift Leader

Walgreens
08.2022 - 04.2025
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.

CSA (Customer Service Associate)

Walgreens
08.2021 - 02.2022
  • Continually improved my sales abilities and product knowledge in order to provide excellent service and meet quotas.
  • Recommended, selected, and assisted in locating and obtaining out-of-stock product based on customer requests.
  • Entered customer interaction details into Storenet.com to track requests, document problems, and record solutions offered.
  • Increased productivity by anticipating needs and providing excellent support.
  • Stocked merchandise, clearly labeling items, arranging them by size or color, and putting together attractive displays each week.

Stock Associate

dd's DISCOUNTS
06.2021 - 08.2021
  • Updated the computerized price list and stamped, attached, or changed price tags on merchandise shelving.
  • Followed safety protocols when transporting merchandise to different areas of the store to avoid item damage.
  • Demonstrated strong communication skills as well as an understanding of the requirements for processing packing slips.
  • Recorded information, shortages, and discrepancies to keep records current and accurate.

Recordkeeper

Caddo Parish Clerk of Court
06.2019 - 08.2019
  • Made daily reporting information entry more efficient for better record keeping.
  • Used company software to analyze, store, and record financial data for the company.

Education

Some college (No degree) - Nursing

University of Louisiana Monroe
Monroe, LA

Skills

  • Customer service

  • Problem resolution

  • Organization

  • Data entry

  • Problem-solving skills

  • Effective communication skills

  • Adherence to protocols

  • Great team player

  • File management

Timeline

Pharmacy Technician Trainee

Walgreen's Pharmacy
04.2025 - Current

Shift Leader

Walgreens
08.2022 - 04.2025

CSA (Customer Service Associate)

Walgreens
08.2021 - 02.2022

Stock Associate

dd's DISCOUNTS
06.2021 - 08.2021

Recordkeeper

Caddo Parish Clerk of Court
06.2019 - 08.2019

Some college (No degree) - Nursing

University of Louisiana Monroe

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