Summary
Overview
Work History
Education
Skills
Timeline
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Timerah Campbell

West Palm Beach,FL

Summary


Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

5
5
years of professional experience

Work History

Senior Legal Associate

Churchill Neita & Co Attorneys At Law
01.2022 - 08.2024
  • Developed compliance best practices for company.
  • Analyzed legal documents and identified pertinent issues for clients.
  • Monitored state and federal regulations to keep company up to date with changing laws.

Customer Service Representative

IBEX Global
06.2019 - 01.2022
  • Responded to customer requests for products, services, and company information.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Followed up with customers about resolved issues to maintain high standards of customer service.
  • Identified and resolved discrepancies and errors in customer accounts.

Education

High School Diploma -

Mona High School
Kingston, Jamaica
07-2018

Skills

  • Complaint resolution
  • Call center experience
  • Adaptive team player
  • Typing proficiency
  • Time Management
  • Good Customer Service
  • Phone Etiquette
  • Problem-solving skills

Timeline

Senior Legal Associate

Churchill Neita & Co Attorneys At Law
01.2022 - 08.2024

Customer Service Representative

IBEX Global
06.2019 - 01.2022

High School Diploma -

Mona High School

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Timerah Campbell