Timerah Campbell
West Palm Beach,FL
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
5
5
years of professional experience
Work History
Senior Legal Associate
Churchill Neita & Co Attorneys At Law
01.2022 - 08.2024
- Developed compliance best practices for company.
- Analyzed legal documents and identified pertinent issues for clients.
- Monitored state and federal regulations to keep company up to date with changing laws.
Customer Service Representative
IBEX Global
06.2019 - 01.2022
- Responded to customer requests for products, services, and company information.
- Investigated and resolved customer inquiries and complaints quickly.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Identified and resolved discrepancies and errors in customer accounts.
Education
High School Diploma -
Mona High School
Kingston, Jamaica 07-2018
Skills
- Complaint resolution
- Call center experience
- Adaptive team player
- Typing proficiency
- Time Management
- Good Customer Service
- Phone Etiquette
- Problem-solving skills
Timeline
Senior Legal Associate
Churchill Neita & Co Attorneys At Law
01.2022 - 08.2024
Customer Service Representative
IBEX Global
06.2019 - 01.2022
High School Diploma -
Mona High School
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