TIMERRA LISTER
Conroe,TX
Summary
Experienced professional with a strong background in customer service, healthcare support, and food service management. With over 6 years of customer service experience and 3 years in the medical field, including home health aide and personal care. Skilled in food preparation and serving, as well as managing food service operations. Also, possess 11 months of experience as a medical assistant, handling medical records and working as a nurse's aide. Currently pursuing education in Medical Billing and Coding to further advance skills in the medical field.
Overview
19
19
years of professional experience
Work History
Group Home Staff Member
Blessed and Highly Favored Homecare
06.2024 - Current
- Managed medication administration for multiple residents, ensuring timely distribution according to prescribed dosages while maintaining accurate records of usage and refills needed.
- Provided personalized assistance to residents with daily tasks such as grooming, dressing, and meal preparation.
- Promoted resident independence by encouraging self-care and decision-making skills.
Fuel Station Attendant
Krogers Grocery Store
06.2019 - 06.2022
- Maintained professional appearance and attitude while on duty to represent the company positively in all interactions with customers or vendors.
- Maintained clean and organized station by conducting regular inspections and addressing spills or debris promptly.
- Contributed to a strong customer retention rate by fostering positive relationships through friendly conversation and attentive service.
Restaurant Team Member
7 Eleven Gas Station
01.2018 - 10.2018
- Enhanced customer satisfaction by providing efficient and friendly service during busy mealtimes.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Used proper techniques to prepare food and ingredients.
Patient Care Attendant
Assist Meds
10.2016 - 12.2016
- Prepared meals, maintained home cleaning, and assisted in grooming transfer to and from bed.
- Improved patient comfort by providing attentive care and addressing individual needs.
CSR
Stripes
09.2014 - 06.2016
- Managed high call volumes, maintaining professional demeanor during peak hours and effectively multitasking in fast-paced environment.
- Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business.
Care Partner Med Aide
Heritage Oaks Assisted Living & Memory Care
02.2012 - 01.2013
- Advocate for patients' rights, upholding ethical standards in all aspects of care provision.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
Patient Care Provider
St. Francis Health Care Inc.
03.2010 - 11.2011
- Facilitated smooth transitions between care settings by coordinating discharge plans with patients, families, and interdisciplinary healthcare teams.
- Supported the needs of 2 or 3 clients under long-term care.
Patient Care Provider
Genesis National Health Care Inc.
06.2009 - 02.2010
- Demonstrated proficiency in operating various medical equipment used for monitoring and treating patients throughout their care.
Swing Manager
McDonald's
02.2006 - 06.2009
- Monitored employee performance closely, providing constructive feedback for continuous improvement opportunities.
- Improved overall guest experience by working alongside front-of-house staff during peak hours, addressing any issues proactively before they escalated further.
- Managed inventory levels for optimal stock availability, minimizing waste, and maximizing profits.
- Oversaw daily cash reconciliation processes, maintaining accurate financial records for establishment.
- Set schedules for 10+ staff by planning and designating shifts and hours.
Education
Associate of Applied Science - Medicdal Billing And Coding
Ultimate Medical Academy
Clearwater, FL06-2025
Medical Assistant - Medical Assistance
Texas School of Business
711 E. Airtex Drive Houston, Tx 7707306.2011
High School Diploma -
Montgomery High School
Montgomery, TX06.2003
Skills
- Typing Speed: 40 Words Per Minute
- Peripheral Devices (Scanners, Printers, etc)
- Presentation Software (PowerPoint, Flash, etc)
- Spreadsheet Software (Calc, Excel, etc)
- Word Processing Software (Word, etc)
- MediSoft
- Vital Signs
- First Aid & CPR Certified
- CPT Coding
- EMR
Personal Information
Typing Speed: 40 Words Per Minute
Driverslicense
C, Standard Driver's License
References
- Bella Eni, Office Manager, Internal Medicine, (936) 827-3192
- Rochelle Parker, Professor, Texas School Of Business, (832) 552-7421, rbp182@yahoo.com
- Stephanie Hall, Professor, Texas School Of Business, ea81@aol.com
Training
- Medical Assistant, Texas School of Business, 07/14/10, 06/03/11
- Medical Billing and Coding, Ultimate Medical Academy, 07/14/23, Current
Timeline
Group Home Staff Member
Blessed and Highly Favored Homecare
06.2024 - Current
Fuel Station Attendant
Krogers Grocery Store
06.2019 - 06.2022
Restaurant Team Member
7 Eleven Gas Station
01.2018 - 10.2018
Patient Care Attendant
Assist Meds
10.2016 - 12.2016
CSR
Stripes
09.2014 - 06.2016
Care Partner Med Aide
Heritage Oaks Assisted Living & Memory Care
02.2012 - 01.2013
Patient Care Provider
St. Francis Health Care Inc.
03.2010 - 11.2011
Patient Care Provider
Genesis National Health Care Inc.
06.2009 - 02.2010
Swing Manager
McDonald's
02.2006 - 06.2009
Associate of Applied Science - Medicdal Billing And Coding
Ultimate Medical Academy
Medical Assistant - Medical Assistance
Texas School of Business
High School Diploma -
Montgomery High School
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