Timor Eshaqzai
Woodbridge,VA
Overview
12
12
years of professional experience
1
1
Certification
Work History
Component Registration Authority (CRA)
U.S Customs And Border Protection
04.2019 - Current
- Perform security monitoring, analysis, and incident response for a large enterprise network
- Creating, recovering, modifying, and revoking Public Key Infrastructure (PKI) credentials for operational systems
- Conduct vulnerability assessment scans for operating systems, applications, network devices, and databases throughout the enterprise
- Provide Local Registration Authority support in creating, configuring, maintaining and troubleshooting PKI hardware cryptographic modules used for network access controls
- Assist Registration Authority (RA) personnel with Registering and establishing Local Registration Authority (LRA), and Trusted Agents (TA) accounts which includes, acquiring designation letters, training certificates and compliance verification of Public Key Infrastructure (PKI) workstations
- Non PIV Human Subscription
- Support revocation and suspension of certificate on Unclassified and/or Classified networks
- Support restoration of suspended certificates
- Perform third party key recovery
- Approve issuance of certificates to network NPEs
- Monitor RA Operations in accordance with DHS PKI Policy
- Validate NPE certificate requirements and forward revocation requests
Application/Network Performance Engineer
Unisys
09.2016 - 03.2019
- Performed comprehensive installation of Aternity platform, ensuring seamless integration with existing infrastructure and adherence to best practices.
- Configured Aternity agent deployments across diverse environments, optimizing performance monitoring and minimizing impact on end-user systems.
- Administered Aternity platform, managing user access, troubleshooting issues, and performing routine maintenance to ensure high availability and reliability.
- Collaborated with cross-functional teams to customize Aternity configurations, aligning monitoring solutions with organizational needs and goals.
- Monitored and analyzed performance data using Aternity, providing actionable insights to improve application and system performance across the enterprise.
- Developed and implemented best practices for Aternity administration, including documentation, training, and support for end-users and IT staff.
- Performed network troubleshooting and fault analysis using Riverbed/OPNET tools, Splunk, Wireshark, New Relic, SolarWinds for CBP mission critical application
- Led end-user monitoring project by building, configuring, installing and managing implementation of Riverbed Aternity; increasing end-user visible by 100% for 3000 employees.
- Trained desktop management, helpdesk, and network engineering teams to fix and diagnose problems; leveraging Aternity to streamline issue resolution and labor allocation.
System Administrator
Eagle Ray, Inc.
07.2013 - 09.2016
- Provided technical support for PC hardware and software including Microsoft Office Suite 2003/2007/2010. LAN, VLAN, WAN and Server hardware installations, maintenance, upgrades, warrantee management, and inventory management
- Identified and solved technical issues with a variety of diagnostic tools
- Built and provided basic end-user troubleshooting and desktop support on Windows, Linux and Mac systems
- Provided on-call support for critical issues
- Monitored overall network performance
- Worked closely with CBP NOC, DHS OneNet and server engineers to ensure quality service
- Performed network modeling and analysis
- Identified service improvement opportunities
IT Support Specialist
Systems Integration Inc.
10.2012 - 07.2013
- Provided technical support to over 65,000+ CBP and DHS end users -serving a variety of Federal, state, local, and international agencies including but not limited to CBP Officers, Border Patrol Agents, Air & Marine Officials, Agricultural specialists, law enforcement personnel, domestic and international trade partners, and travelers to and from the US
- Administered password resets ensuring strong authentication DHS procedures for Novell LAN, Windows Active Directory, TECS/TPX, ATS, VPN, and PICS accounts using INFOSEC security principles for industry and CBP Security Standards
- Performed escalation procedures for Severity 2 (High) and Severity 1 (Urgent) issues to Service Desk Management and Incident Management
Education
Associate of Science - Network Security
ECPI University
10021 Balls Ford Rd # 100, Manassas2010
Skills
- Entrust SMA
- Venafi
- Riverbed SteelCentral Aternity
- AppResponse Xpert
- Nessus
- Splunk
- Application monitoring
- Data analysis
- SCCM
- Active Directory experties
- LAN and WAN expertise
- Cisco AnyConnec VPN configuration
- VMware vSphere
- Agile methodologies
- Risk mitigation and management
Accomplishments
Fluent in Farsi
Intermediate in Russian
Certification
ITIL v3 Foundation
CompTia Security +
Google Cybersecurity Certificate
Google Associate Cloud Engineer
Google Cloud Security Engineer
Clearance
- Active CBP/DHS Secret Clearance
Timeline
Component Registration Authority (CRA)
U.S Customs And Border Protection
04.2019 - Current
Application/Network Performance Engineer
Unisys
09.2016 - 03.2019
System Administrator
Eagle Ray, Inc.
07.2013 - 09.2016
IT Support Specialist
Systems Integration Inc.
10.2012 - 07.2013
Associate of Science - Network Security
ECPI University
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