Timeshiana Weathersby
Brandon,MS
Summary
Highly motivated and hardworking professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
6
6
years of professional experience
1
1
Certification
Work History
After-School Teacher
Hartfield Academy
08.2024 - Current
- Observed and monitored children's play activities to promote healthy, safe environment.
- Organized and supervised games and activities to promote physical, mental and social development in children.
- Developed strong relationships with students, fostering a positive classroom environment conducive to learning.
- Tutored and assisted children in small groups of individuals to help master assignments and reinforce learning concepts.
- Prepared after-school enrichment activities for children to encourage student participation.
- Contributed positively to school culture by participating in committees and volunteering for various school events, promoting a sense of community among staff members and students.
Cashier
JCPenney
12.2023 - 06.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
RETAIL ASSOCIATE
Walmart
01.2023 - 08.2023
- Met merchandising standards by keeping store stocked and products faced
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers
- Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously.
- Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Collaborated with team members to achieve daily sales goals and exceed performance targets.
RESTAURANT TEAM LEADER
Chick-fil-A
08.2021 - 01.2023
- Demonstrated leadership in training, motivating and developing team members to ensure exceptional customer service
- Assisted management in developing strategies to increase sales revenue.
- Maintained a clean and organized restaurant environment, leading to consistently high scores in health department inspections.
- Mentored new hires during onboarding process, ensuring smooth integration into the team while maintaining high standards of service quality.
- Managed daily financial transactions, including cash handling, balancing registers, and preparing deposits to ensure accuracy and accountability.
- Worked collaboratively with kitchen staff to maintain consistent food quality standards across all menu items.
- Collaborated with management to develop strategies for improving overall restaurant performance and profitability.
- Boosted sales with innovative marketing strategies and promotional events targeted at the local community.
CUSTOMER SERVICE CASHIER
Dairy Queen
03.2019 - 08.2021
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service
- Maintained high standards of customer service during high-volume, fast-paced operations.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
Education
Associate in Science (A.S.) in Nursing Candidate -
Mississippi Gulf Coast Community College
Perkinston, MS05.2024
Diploma in Medical Assisting -
Delta Technical College
Ridgeland, MS05.2022
Completed Coursework Towards High School Diploma in General Education -
Vicksburg High School
Vicksburg, MS05.2020
Skills
- Adaptive Team Player
- Problem-Solving Abilities
- Customer Assistance
- Cash Register Operations
- Strong Communication and Interpersonal Skills
- Upselling Strategies
- Hospitality and Accommodation
- Positive Customer Engagement
- Team motivation
- Food safety knowledge
- Complaint Handling
- Staff Training and Development
- Point-of-sale system operation
- Organization and Planning
Certification
- Certified Medical Assistant
- CPR Certification
- Basic Life Support Certification
Awards
- Honor Roll
- Cheerleading
- Band
Timeline
After-School Teacher
Hartfield Academy
08.2024 - Current
Cashier
JCPenney
12.2023 - 06.2024
RETAIL ASSOCIATE
Walmart
01.2023 - 08.2023
RESTAURANT TEAM LEADER
Chick-fil-A
08.2021 - 01.2023
CUSTOMER SERVICE CASHIER
Dairy Queen
03.2019 - 08.2021
Associate in Science (A.S.) in Nursing Candidate -
Mississippi Gulf Coast Community College
Diploma in Medical Assisting -
Delta Technical College
Completed Coursework Towards High School Diploma in General Education -
Vicksburg High School
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