In my free time I enjoy spending time with my five children, hiking and collecting antiques
Timi Bates
Harrisburg,PA
Summary
Adept at improving patient outcomes and team efficiency, my tenure at Penn State Health Milton S. Hershey Medical Center honed skills in medication administration and compassionate care. Demonstrated excellence in HIPAA compliance and emergency response, enhancing patient satisfaction and safety. Proven leader in fostering collaborative environments and mentoring staff, significantly boosting team morale. Well-qualified medical professional with experience triaging patients, capturing information and completing basic procedures such as wound care. Excellent communication, prioritization and multitasking abilities with sound judgment and compassionate nature. Background in clinic and hospital environments. Skilled Licensed Practical Nurse offering 6+ years of experience in the field. Knowledgeable about assisting with non-invasive procedures and performing respiratory treatments. Strong documentation skills and a firm grasp of compliance requirements. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
28
28
years of professional experience
1
1
Certificate
Work History
Senior Licensed Practical Nurse
Penn State Health Milton S. Hershey Medical Center
04.2018 - Current
- Improved patient outcomes by administering medications, monitoring vital signs, and documenting relevant information.
- Cared for wounds, provided treatments, and assisted with procedures.
- Collaborated with interdisciplinary healthcare teams to ensure continuous quality improvement in patient care delivery.
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Facilitated efficient communication between patients, families, and healthcare providers to promote continuity of care across settings.
- Managed time-sensitive tasks effectively under pressure while maintaining composure during critical situations or emergencies.
- Obtained patient vital signs and input/output measurements from inpatients.
- Mentored new nursing staff to enhance professional development opportunities within the team dynamic.
- Educated patients and families on health promotion, disease prevention, and self-care management strategies.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Gathered lab specimens, ordered testing, and interpreted results to diagnose patients.
- Used aseptic techniques to provide sterilized wound care and dressing applications.
- Assisted physicians with diagnostic testing and procedural support for optimal treatment decisions.
- Delivered culturally competent care that respected diverse patient populations'' unique values, beliefs, and traditions.
- Ensured regulatory compliance by adhering to infection control protocols and maintaining accurate documentation of patient data.
- Answered incoming phone calls from patients to provide basic assistance and triage medical concerns.
- Promoted a culture of teamwork through active participation in unit meetings, performance improvement initiatives, and collaborative problem-solving efforts.
- Delivered wound care and managed dressings, preventing infections and promoting healing.
- Assisted in minor surgical procedures, enhancing patient comfort and supporting surgical team efficiency.
- Advocated for patients' needs and preferences with healthcare providers, fostering patient-centered care.
- Improved patient satisfaction with empathetic communication and timely response to needs.
- Administered medications and injections to patients.
- Responded to patient requests with appropriate clinical and personal assistance.
- Delivered emotional support to patients and families during challenging times.
- Reviewed patient history to verify conditions and current medications.
- Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
- Evaluated patient histories, complaints, and current symptoms.
- Managed various general office duties such as answering multiple telephone lines, completing insurance forms, and mailing monthly invoice statements to patients.
Office Manager
Midsouth Investors D.B.A. Orkin Pest Control
05.1996 - 10.2010
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Resolved office disputes swiftly and equitably, maintaining harmonious workplace.
- Improved team morale and cohesion with regular team-building activities and open communication channels.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Education
No Degree - Early Childhood Education
Georgia Southern University
Statesboro, GA.No Degree - Secondary Education English
Miami University
Oxford, Oh.Associate of Applied Science - Practical Nurse
Harrisburg Area Community College
Harrisburg, PA12.2017
High School Diploma -
Lakota High School
West Chester, Ohio06.1993
Skills
- Medication Administration
- Direct Patient Care
- Vital signs monitoring
- HIPAA Compliance
- Wound Care
- Compassionate Care
- Vital signs
- Clinical judgment
- Documentation accuracy
- Immunization Administration
- Documenting intake
- Breathing Treatments
- Emergency Response
- Maintaining Medication Room
- Ordering House Stock
- Competent in Point of Care Lab
- Triaging Phone Calls
- Efficiently Managing Medication Refills
- Efficiently Responding to Patient Portal Messages
- Assisting Providers with procedures
- Performing Quality Checks in Point of Care Lab
Certification
- BLS Training -
- VENIPUNCTURE
Accomplishments
Received several Patient satisfaction awards through out my time with Penn State Health.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Work-life balanceCompany CultureHealthcare benefitsPaid time offPaid sick leave401k match4-day work weekLanguages
English
Software
Competent in Microsoft , Cerner, Teams, Emailing, and Zoom
Quote
The cave you fear to enter contains the treasure you seek.
Joseph Campbell
Timeline
Senior Licensed Practical Nurse
Penn State Health Milton S. Hershey Medical Center
04.2018 - Current
Office Manager
Midsouth Investors D.B.A. Orkin Pest Control
05.1996 - 10.2010
- BLS Training -
- VENIPUNCTURE
No Degree - Early Childhood Education
Georgia Southern University
No Degree - Secondary Education English
Miami University
Associate of Applied Science - Practical Nurse
Harrisburg Area Community College
High School Diploma -
Lakota High School
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