Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Timicia Edwards

Seattle,WA

Summary

Dynamic and results-driven professional with 16+ years of experience in operations management, financial oversight, and team leadership across diverse industries. Proven ability to manage multimillion-dollar budgets, drive revenue growth, optimize expenses, and lead high-performing teams. Skilled in compliance, process improvement, and delivering measurable results that enhance organizational performance. Recognized for excellence in leadership and operational success, including a 2024 Emerald Award nomination for Community Manager of the Year. Seeking to leverage strong financial acumen, strategic planning expertise, and leadership skills in a challenging role with opportunities for growth and impact.

Overview

15
15
years of professional experience

Work History

Thrive Communities
Seattle, WA
02.2025 - Current
  • Direct operations and financial performance for two communities totaling 539 units and nine retail tenants.
  • Manage over $12 million in operating budgets annually across Midtown Square and Madrone Passive House.
  • Drive NOI growth of $260K YTD through strategic rent growth initiatives and disciplined financial management.
  • Increase occupancy by executing targeted marketing campaigns, proactive outreach, and motivating leasing team performance.
  • Expand ancillary income streams, boosting revenues from parking, storage, pet rent, and utilities.
  • Reduce expenses by $577K under budget, with major savings in payroll, utilities, and vendor contracts.
  • Improve net income by $1.5M through expense discipline and revenue optimization.
  • Reduce accounts receivable by 84% between February and August 2025 through proactive collections, resident outreach, and tighter delinquency controls.
  • Lead and develop a team of 14 employees, overseeing hiring, training, coaching, and performance evaluations.
  • Prepare and present month-end financial reports, including variance analyses, rent rolls, and aging summaries, to ownership and senior leadership.

Senior Community Manager

Thrive Communities
Seattle, WA
10.2023 - 09.2024
  • Oversaw daily operations of a 474-unit mid-rise community in North Seattle, ensuring operational excellence, financial performance, and resident satisfaction.
  • Reduced accounts receivable by $100K per month through proactive financial management strategies, strengthening overall cash flow.
  • Executed targeted marketing and outreach campaigns, generating 160+ applications within 90 days and driving higher occupancy.
  • Elevated online reputation, raising the community’s Google rating from 2.0 to 3.1 in just six months, enhancing brand visibility and resident satisfaction.
  • Directed capital improvement projects, delivering results on time and within budget, leading to measurable property upgrades and improved asset value.
  • Designed and implemented KPI tracking systems for unit turns, compliance, and leasing, boosting accuracy, efficiency, and operational consistency.
  • Successfully managed the rebrand transition from Tressa to Viv, collaborating with ownership and marketing to strengthen market positioning.
  • Led and developed a 14-member team, improving staff productivity and engagement while driving overall property performance and service standards.

General Manager

Equity Residential
Berkeley, California
12.2016 - 01.2020
  • Directed operations for seven communities (garden, mid-rise, high-rise, commercial, tax credit, and student housing), totaling 432 units.
  • Oversaw multi-million-dollar annual budgets, delivering NOI growth through expense control, reduced concessions, and rent renewal strategies.
  • Achieved 100% pre-leasing for student housing cycles through targeted lease-up campaigns and strategic marketing.
  • Negotiated vendor contracts and implemented cost-saving initiatives, reducing expenses while maintaining service quality.
  • Managed rent collection, financial reporting, and CapEx planning to improve overall portfolio performance.
  • Recruited and developed on-site teams, driving productivity and operational excellence.

Assistant Community Manager

Greystar
Emeryville, California
10.2015 - 04.2016
  • Assisted in daily operations of a 284-unit luxury mixed-use community, maintaining high standards of property management and resident service.
  • Led and coached a leasing team of three, driving performance through mentoring and accountability to consistently achieve weekly leasing targets.
  • Managed rental collections, deposits, and delinquency through Yardi, pursuing past-due accounts and overseeing evictions in compliance with state and local laws.
  • Conducted weekly audits of property operations including collections, amenity revenue, and leasing activity; prepared and submitted detailed ownership reports.

Leasing Specialist

Shea Properties
Dublin, California
06.2014 - 10.2015
  • Drove leasing performance at a 284-unit community, consistently achieving and exceeding occupancy goals through targeted sales and marketing efforts.
  • Processed all affordable housing files with accuracy, ensuring full compliance with regulatory requirements.
  • Recognized as a top leaser in the company, consistently ranking among the highest performers.
  • Conducted weekly competitive market surveys to guide pricing adjustments and optimize leasing strategy.

Community Manager

ImproSynergies
Gainsville, FL
01.2011 - 01.2014
  • Achieved and sustained 100% rent collection and occupancy across a 91-unit affordable housing community.
  • Ensured full compliance with affordable housing program requirements by completing timely resident recertifications and file audits.
  • Directed day-to-day operations, including staff supervision, vendor coordination, and resident engagement initiatives, to maintain high resident satisfaction and operational efficiency.
  • Improved community performance by balancing regulatory requirements with proactive property management strategies.

Education

Associate of Science - Business Administration

Valencia College
Orlando, FL
05-2012

Skills

  • Portfolio & Regional Oversight – Multisite operations, policy compliance, and performance optimization
  • Financial Management – Budgeting, forecasting, P&L accountability, NOI growth, AR/AP, and variance reporting
  • Strategic Planning – CapEx/OpEx planning, process improvement, KPI development, and performance analysis
  • Compliance & Auditing – MFTE, Section 8, tax credit programs, and regulatory file management
  • Vendor & Contract Management – Negotiations, cost controls, and service optimization
  • Leadership & Team Development – Hiring, training, mentoring, and staff performance management
  • Client & Community Engagement – Resident relations, retail tenant relations, and customer service excellence
  • Strong Systems Knowledge – Onsite, Yardi, MRI, P2P, Knock, Bluemoon, Outlook, Teams, Excel

Accomplishments

  • Successfully managed operating budgets exceeding $12M annually across multiple communities while delivering NOI growth and cost savings.
  • Reduced accounts receivable by 84% in six months through proactive collections, resident outreach, and tighter delinquency controls.
  • Consistently recognized for leasing and sales performance, including ranking as a top leaser in the company and driving 160+ applications in 90 days during lease-up.
  • Improved online reputation, raising Google ratings by over 55% across several communities through strategic resident engagement.
  • Honored with a 2024 WMFHA Emerald Award nomination for Community Manager of the Year, recognizing excellence in leadership and operational performance.

References

References available upon request.

Timeline

Thrive Communities
02.2025 - Current

Senior Community Manager

Thrive Communities
10.2023 - 09.2024

General Manager

Equity Residential
12.2016 - 01.2020

Assistant Community Manager

Greystar
10.2015 - 04.2016

Leasing Specialist

Shea Properties
06.2014 - 10.2015

Community Manager

ImproSynergies
01.2011 - 01.2014

Associate of Science - Business Administration

Valencia College

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