Timinit Ashebir
Ozone Park,NY
Summary
District Manager with demonstrated experience managing company assets and developing people for future growth. Strategic planner talented in seeing multiple options for improvement, operational streamlining and potential growth.
Overview
26
26
years of professional experience
Work History
District Manager
Starbucks
10.2017 - Current
- Championed a culture of continuous improvement by regularly soliciting feedback from partners and implementing changes based on their suggestions.
- Increase partners sentiment by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Reduced turnover rates by implementing proactive retention strategies designed to address potential partners concerns before they escalated into resignations (QQ) or separation.
- Enhanced company reputation through community involvement, developing partnerships with local organizations and participating in community events.
- Create an comprehensive training programs for store managers, SSVs and baristas resulting to build capabilities.
- Streamlined operations by establishing efficient processes and communication channels between stores, leading to reduced costs and increased productivity.
- Managed budget development process for the district, allocating resources effectively to drive growth while remaining fiscally responsible.
- Meet company priorities by implementing effective marketing strategies and fostering strong relationships with key partners.
Store Manager
Starbucks
01.2001 - 09.2017
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Improved customer experience through teaching / training in customer service and by hiring partners that love to serve
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Developed a successful partner retention plan, reducing turnover rates significantly.
- Conducted regular performance reviews for partners providing constructive feedback and opportunities for growth.
- Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all district.
Assistant Manager
Starbucks
01.2000 - 01.2001
- Improved partner / customer experience by addressing and resolving any complaints/ concerns promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with partners , fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
Shift Supervisor
Starbucks
07.1998 - 01.2000
- Enhanced team productivity by implementing efficient shift scheduling and task delegation.
- Reduced employee turnover rate by fostering a positive work environment and addressing staff concerns promptly.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Improved customer satisfaction with consistent quality checks and timely resolution of complaints.
Barista
Starbucks
04.1998 - 07.1998
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
Skills
- Customer Service
- Team Building Practices
- Team Leadership
- Training and coaching
- Action Plans
- Team Development
- Decision-Making
- Policies and Procedures
- Recruiting and Hiring
- Operations Improvements
Timeline
District Manager
Starbucks
10.2017 - Current
Store Manager
Starbucks
01.2001 - 09.2017
Assistant Manager
Starbucks
01.2000 - 01.2001
Shift Supervisor
Starbucks
07.1998 - 01.2000
Barista
Starbucks
04.1998 - 07.1998
Similar Profiles
Abdulwahab ChaudhryAbdulwahab Chaudhry
Barista at StarbucksBarista at Starbucks
Maria CruzMaria Cruz
Barista at StarbucksBarista at Starbucks
Marilyn GarciaMarilyn Garcia
Barista at StarbucksBarista at Starbucks
Lillian KnothLillian Knoth
Shift Supervisor at StarbucksShift Supervisor at Starbucks
Carlos AquinoCarlos Aquino
Student Volunteer at Summer Youth Employment ProgramStudent Volunteer at Summer Youth Employment Program