Dynamic retail professional with extensive experience at Walmart, excelling in inventory management and customer service. Proven ability to enhance store operations through effective teamwork and clear communication. Skilled in data entry and problem-solving, consistently achieving high customer satisfaction and maintaining organized sales environments. Punctual and dependable, committed to operational excellence.
Work History
Retail Associate
1 Year 7 Months
Walmart | 01.2024 - 08.2025
Assisted customers with locating merchandise, answering questions, and resolving basic service needs.
Restocked shelves, organized displays, and maintained accurate product placement across sales floor.
Replenished inventory using handheld scanning tools and followed stock rotation procedures.
Maintained clean, safe, and organized departments by completing routine merchandising tasks.
Processed cashier transactions, handled returns, and supported front-end checkout efficiency.
Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
Warehouse Worker
Amazon
Assisted customers with party supplies, costumes, and seasonal merchandise selection
Operated POS register to process transactions, returns, and exchanges accurately
Stocked shelves and replenished merchandise to maintain organized sales floor displays
Supported balloon inflation and custom order preparation for customer pickups
Resolved basic customer questions regarding product locations, availability, and store policies
Maintained clean, safe aisles and organized backroom areas for efficient operations
Collaborated with team members to execute merchandising standards and promotional setups
Received, unpacked, and sorted shipment deliveries for timely merchandise placement
Used POS system to process sales, returns, online orders, and gift card activations.
Asset Protection Associate
8 Months
Walmart | 02.2021 - 10.2021
Monitored sales floor for suspicious activity and potential theft.
Patrolled store areas to deter shrink and support safety compliance.
Reviewed surveillance footage to document incidents and support investigations.
Assisted management with internal audits and loss prevention procedures.
Retail Worker
11 Months
Ross Dress for Less | 01.2020 - 12.2020
Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Greeted customers, helped locate merchandise, and suggested suitable options.
Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
Helped customers complete purchases, locate items, and join reward programs.
Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Enhanced customer satisfaction by providing personalized assistance and product recommendations.
Resolved customer issues promptly and professionally, ensuring their continued loyalty to the brand.
Managed returns and exchanges process smoothly, maintaining high levels of customer satisfaction even during difficult situations.
Assisted in training new employees on store policies and procedures, contributing to a cohesive team environment.
Maintained tidy and organized store environment to comply with cleanliness standards.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Retail Worker
4 Months
Party City | 09.2019 - 01.2020
Assisted customers with party supplies, costumes, and seasonal merchandise selection
Operated POS register to process transactions, returns, and exchanges accurately
Stocked shelves and replenished merchandise to maintain organized sales floor displays
Supported balloon inflation and custom order preparation for customer pickups
Resolved basic customer questions regarding product locations, availability, and store policies
Maintained clean, safe aisles and organized backroom areas for efficient operations
Collaborated with team members to execute merchandising standards and promotional setups
Received, unpacked, and sorted shipment deliveries for timely merchandise placement
Used POS system to process sales, returns, online orders, and gift card activations.
Education
High School Diploma
Trenton Central Highschool | 400 Chambers Street
Skills
Packaging and labeling
Picking and packing
Self-motivated and disciplined
Cleaning and organizing
Clear communication
Attention to detail
Problem-solving
Team collaboration
Order picking and processing
Punctual and dependable
Order fulfillment
Pallet jacks
Data entry
Safety protocols
Basic mathematics
Inventory tracking
Quality control
Safety training
Complex Problem-solving
Microsoft Excel
Damage reports
Purchase order review
Microsoft outlook
Time management
Multitasking and organization
Accomplishments
Great customer service gotten me promoted to a manager position
My work ethic has lead me to have employee of the month on multiple occasions