Tim J Ellis
Castle Rock, CO,CO
Summary
- Focused operations manager and sales professional with over 20 years success in business development, designing innovative cutting edge solutions, and developing high performing service-oriented teams.
- Accomplished working with industry professionals and team members to establish business goals and devise strategies driving revenue generation and business growth.
- Proven track record creating scalable customer focused operations infrastructures and leveraging available resources nurturing long term, mutually beneficial relationships with customers and team members.
Overview
22
22
years of professional experience
Work History
Director of Operations
Silk Road Translink
Sartell, MN
09.2009 - 04.2018
- Oversaw day-to-day business operations of $7.5 million total annual revenue by fostering deep professional relationships with other industry professionals, team members and customers.
- Recruited, hired, mentored and trained five staff on business operations, project management, sales/marketing, company procedures, policies, duties and customer care retention methods.
- Developed and maintained account base of $5.5 million annual revenue with 24.3% average profit margin from new and existing clients through use of solution based, consultant sales approach, and exemplary interpersonal skills with customers and team members.
- Designed innovative transportation solutions for international and domestic customers in wind energy, oil rig relocation, project management, power generation, and heavy haul/specialized industries.
Founder/President/CEO
Total Transport Solution
Sartell, MN
02.2003 - 09.2009
- Founded TTS, Inc in 2004 to provide innovative transportation solutions, project management, and specialized transport services focusing on Heavy Haul/Specialized freight for international and domestic customers in wind energy, oil rig relocation, power generation, and industrial projects industries.
- Trained, supported and supervised team of four top transportation industry professionals.
- Increased company growth from start-up to $5.5 million annual revenue providing solution based, consultant sales approach with customers and through hands on collaboration with team members.
Account Manager
ATS Logistics
St. Cloud, MN
01.2000 - 02.2003
- Managed customer account base maintaining 20%+ average margin and $60,000-$80,000 monthly profit utilizing contract carriers to service customers in wind energy, industrial machinery, crane service, and oilfield industries.
- Secured high-value accounts through consultative, solutions based selling approach, providing innovative customer solutions, and promoting compelling business opportunities.
- Built and strengthened long-lasting client relationships based on accurate price quotes ,"get it done" attitude, and customer-centric focus.
Customer Retention Manager
AT&T Mobility
Bloomington, MN
03.1998 - 01.2000
- Worked closely with account executives and account managers of large corporate accounts to resolve issues and/or concerns of customers to keep them from canceling their service contracts.
- Consistently met or exceeded goals to reduce churn rate to acceptable levels and achieve set goals.
- Continually maintained and improved company's reputation and positive image in markets served.
- Involved in hiring, orientation, and training of new and existing employees.
Inventory Control Manager
American Carton
Minneapolis, MN
01.1996 - 03.1998
- Designed and implemented inventory control bar code scanning system to track $100 million company warehouse inventory.
- Managed day to day shipping of finishing products to customers and receiving inventory into our warehouse tracking system.
- Loaded and unloaded trucks with forklifts.
- Inventoried warehouse stock on monthly, quarterly and annual basis.
Education
Bachelor of Science - Marketing
Metropolitan State University
Saint Paul, MNBachelor of Science - Marketing
Minnesota State University - Mankato
Mankato, MNDiploma - General
Brandon Valley High School
Skills
- Focus and Follow-Through
- Problem Anticipation and Resolution
- P&L Responsibility
- Strategic Planning & Consulting
- Business Management & Development
- Customer Relations & Retention
- Motivational Leadership
- Performance Monitoring and Evaluation
- Operational Excellence, Efficiency and Safety
Accomplishments
2004 Landstar Carrier Group Agency of the Year Award $1 mil-$2.5 mil
2006 Specialized Carrier & Rigging Association "Hauling Job of the Year" >500,000 lbs.
Affiliations
SCRA- Specialized Carrier and Rigging Association
TIA- Transportation Intermediary Association
Timeline
Director of Operations
Silk Road Translink
09.2009 - 04.2018
Founder/President/CEO
Total Transport Solution
02.2003 - 09.2009
Account Manager
ATS Logistics
01.2000 - 02.2003
Customer Retention Manager
AT&T Mobility
03.1998 - 01.2000
Inventory Control Manager
American Carton
01.1996 - 03.1998
Bachelor of Science - Marketing
Metropolitan State University
Bachelor of Science - Marketing
Minnesota State University - Mankato
Diploma - General
Brandon Valley High School
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