Timmara Green
Charlotte,NC
Summary
Dedicated professional with a proven track record at Baptist Health South Miami Hospital, excelling in environmental safety compliance and customer service. Achieved a 98% room inspection score while training others in best practices. Strong multitasking abilities and a commitment to maintaining high standards ensure a safe and welcoming environment for all.
Overview
9
9
years of professional experience
Work History
Environmental Services Housekeeper
Baptist Health South Miami Hospital
06.2021 - 10.2023
- Performed detailed cleaning. to meet strict hospital safety standards.
- Conducted inspections to ensure regulatory compliance
- Evaluated cleaning products and supported emergency plannings.
- Maintained 98% room inspection score for cleanliness and safety.
- Consistently completed assigned rooms ahead of schedule without compromising quality.
- Trained and performed in daily terminal cleaning of patient rooms, restrooms to hospital policies.
- Used EPA-approved disinfectants and proper chemical dilution.
- Flooring, bluffing , vacuum
- Trained in OSHA safety compliance.
Customer Service Cashier
Home Depot
08.2020 - 10.2022
- Processed transactions accurately and balanced registers.
- Assisted customers with product inquiries and concerns.
- Maintained an organized checkout area and supported sales goals.
- Upsold products to20% of customers daily contributing to increased store revenue.
Direct Support Professional
Sunrise Community Inc
05.2015 - 01.2021
- Supported individuals with disabilities in daily living skills.
- Documented progressed and communicated with families and care teams.
- Assisted with personal care and advocated for client needs.
- Created a safe and structured environment by following individualized care plans.
- Used de-escalation techniques to manage challenging behaviors calmly and safely.
- Helped clients achieve 90% of their weekly goals in life skills and social development programs.
Receptionist
Pediatric Associates Of Homestead
05.2014 - 11.2017
- Manage front desk operations and maintain a welcoming environment.
- Handle multi-line phone systems and schedule appointments.
- Process mail, update visitors logs, and support office workflow.
- Assist with data entry, filing, and administrative duties.
- Provided customer support with compassion and professionalism.
- Maintained client relationships and helped achieve a 95% satisfaction rate.
- Managed high volume patient interactions effectively.
- Problem solving and conflict resolution.
- Received positive feedback from clients for professionalism and friendliness.
Education
High School Diploma -
Miami Palmetto Senior High School
Miami, FL06-2016
Skills
Customer Service & engagement
Cash Handling & POS system
Mulititasking & Organization
Team collaboration
Administrative Support
Time Management
Environmental Safety Compliance
Recordkeeping & Documentation
Timeline
Environmental Services Housekeeper
Baptist Health South Miami Hospital
06.2021 - 10.2023
Customer Service Cashier
Home Depot
08.2020 - 10.2022
Direct Support Professional
Sunrise Community Inc
05.2015 - 01.2021
Receptionist
Pediatric Associates Of Homestead
05.2014 - 11.2017
High School Diploma -
Miami Palmetto Senior High School