Timmie Diaz
Kingsville
Summary
Highly organized and reliable Secretarial Assistant with experience in managing administrative tasks including correspondence, meeting coordination, and travel arrangements. Strengths include strong written and verbal communication skills, confidentiality management, and multi-tasking abilities. Previous work demonstrates ability to efficiently support top-level executives while maintaining professionalism and discretion.
Overview
12
12
years of professional experience
1996
1996
years of post-secondary education
Work History
Secretarial Assistant
Kleberg County Sheriffs Office
Kingsville
11.2024 - Current
- Managed incoming calls and directed inquiries to appropriate departments.
- Organized and maintained filing systems for confidential documents.
- Performed data entry tasks using Word Processing software packages such as Microsoft Word and Excel.
- Answered phones and routed calls to appropriate personnel.
- Scanned documents into digital format for easy access and retrieval from archives.
- Maintained organized filing system of paper and electronic documents.
- Handled incoming calls and directed callers to appropriate department or employee.
Caseworker
Kleberg County Human Services
Kingsville
10.2023 - 09.2024
- Assisted clients in accessing social services and community resources.
- Conducted assessments to determine client needs and eligibility for programs.
- Developed individualized service plans to address client goals and challenges.
- Maintained accurate case records and documentation in compliance with regulations.
Teller
Chemcel Federal Credit Union
Kingsville
05.2013 - 09.2023
- Processed customer transactions efficiently at local bank branch.
- Provided exceptional service to clients in banking inquiries.
- Maintained accurate cash drawer while handling daily deposits.
- Educated customers on account features and online banking tools.
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
- Balanced cash drawers on a daily basis.
- Handled large volumes of currency quickly and accurately with minimal errors.
- Answered customer inquiries regarding bank products and services.
- Explained account information to customers in detail as needed.
- Issued and redeemed money orders, cashier checks, traveler's checks and savings bonds.
- Ordered checks, placed stop payment orders and conducted additional special services for customers.
Education
H.M. King High School
Kingsville, TexasSkills
- Document management
- Data entry
- Filing systems
- Client assessment
Timeline
Secretarial Assistant
Kleberg County Sheriffs Office
11.2024 - Current
Caseworker
Kleberg County Human Services
10.2023 - 09.2024
Teller
Chemcel Federal Credit Union
05.2013 - 09.2023
H.M. King High School