Timmira Jones

• Maintained clean and well-organized environment for client happiness and safety.
• Assisted client with personal care activities such as bathing, dressing, grooming and incontinence care.
• Helped clients move in bed, stand or walk using proper body mechanics techniques due to limited physical abilities to support basic needs.
• Planned, prepared or served meals to patient according to prescribed diet.
• Provided companionship and monitored health condition which helped provide mental and emotional support.
• Reported and documented any changes in the client's physical or emotional condition, progress and/or problems to supervisor immediately based on daily observations.
• Monitored vital signs such as temperature, pulse rate, blood pressure.
• Recognized emergency situations and implemented appropriate procedures.
• Organized and administered medications on schedules to alleviate symptoms by physician and improve quality of life.
• Collected information about conditions and treatment plans from caregivers, nurses, and doctors.
• Participated in developing individualized care plans based on medical orders and assessments.

• Created detailed reports outlining event planning progress, timelines, detailed itineraries for attendees, budgets, and other relevant information.
• Provided on-site support during the day of the event including problem solving if necessary which created a smooth environment and operations.
• Organized event facility, food and beverage selections and audio-visual arrangements.
• Collaborated with clients to identify goals and expectations for event. Developed event themes and concepts to ensure successful execution of events. Including diagrams and floor plans with event setup requirements.
• Assisted guests throughout the duration of an event by providing directions or answering questions about available amenities.
• Produced contracts and invoices for events. Tracked payments, balances and registrations for various events.
• Ensured effective communication between vendors and suppliers before, during and after the event.
• Managed/oversaw event logistics related to venue scheduling, transportation, catering, entertainment, decorations for events and accommodations.
• Coordinated with media personnel such as photographers and videographers for capturing important moments during the event.

Accounting

• Assisted with accounts receivable activities such as invoicing, collections, and deposits.
• Managed daily bookkeeping functions with attention to accounts receivable, accounts payable, banking reconciliation and disbursements.
• Prepared month-end closing entries for detailed reporting and recordkeeping.
• Communicated with vendors and clients to facilitate timely payments and reduce outstanding accounts receivable.
• Managed vendor relationships by ensuring timely payments and resolving disputes.

Customer Service

• Answered customer inquiries to provide frontline support and assistance with product and service transactions.
• Provided excellent customer service to resolve complaints. Demonstrated excellent customer skills with De-escalating product concerns.
• Escalated customer concerns, issues and requirements to supervisors for immediate rectification.
• Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
• Educated customers on special pricing opportunities and company offerings.
• Performed administrative tasks such as filing paperwork, updating databases and generating reports.