Summary
Overview
Work History
Education
Skills
Timeline
Generic

Timmothy Ramsey

Greenville,SC

Summary

Personable, friendly and solution-oriented professional with several years of experience in service and support. Customer-focused team player offering expertise in conflict mediation, time management and sales. Dedicated to customer loyalty and satisfaction.

Overview

7
7
years of professional experience

Work History

Service Call Center Agent

Elead
Valdosta, Georgia
01.2022 - 12.2024
  • Calling consumers directly to discover and record data to assist in the sales of vehicles.
  • Excelling in learning the required applications processes used to record data.
  • Maintaining a high call acceptance rate.
  • Staying up to date with current sales information to better maintain a better call with the consumer.
  • Treating the consumer with respect and care at all times.

Military Recruiter

Government
Norfolk, Virginia
01.2018 - 01.2022
  • Maintain appearance and outstanding uniform at all times.
  • Maintain the ability to work with a variety of people.
  • Filling out the required paperwork to complete the task.
  • Outreaching to community's to advocate for the job.
  • Remaining professional.

Education

High School Diploma -

Rancocas Valley Regional High School
Mount Holly, NJ
09-2016

Skills

  • Cross-selling and Up-selling
  • Call handling
  • Script adherence
  • Call logging
  • Complaint resolution
  • Account updating
  • [Product or service] expertise
  • Call center operations

Timeline

Service Call Center Agent

Elead
01.2022 - 12.2024

Military Recruiter

Government
01.2018 - 01.2022

High School Diploma -

Rancocas Valley Regional High School
Timmothy Ramsey