Summary
Overview
Work History
Skills
Timeline
Generic

Timmy Brown

Milwaukee

Summary

Dynamic team leader with proven success in training and coaching at Amazon, driving operational excellence in high-pressure environments. Ready to leverage hands-on experience as Learning Ambassador and Process Guide to excel as a Process Assistant, delivering results that align with Amazon's Leadership Principles.

Overview

2
2
years of professional experience

Work History

Amazon

Associated Workforce
Oak Creek
05.2023 - Current

Learner Ambassador and Process Guide L1

  • Took on interim leadership as Process Guide, covering for Process Assistants and managers to maintain seamless operations during high-volume shifts. Acted on behalf of the broader team, never saying Hicksville my job, to drive department success.
  • Developed efficient training methods for cross-department teams, simplifying complex processes to boost productivity. Continuously refined coaching techniques to help new hires adapt quickly to packing workflows.
  • Quickly stepped into leadership roles as needed, making fast decision to keep operations on track during peak periods. Supported team performance by addressing issues in real-time, ensuring timely results.
  • Re-trained employees to correct errors, maintaining rigorous quality standards in packing and process operations. Pushed teams to exceed performance goals, aligning with Amazon's commitment to excellence.
  • Fostered a supportive training environment, empowering new hires and cross-trained workers to grow their skills. Promoted team collaboration and morale, preparing for Process Assistant responsibilities.
  • Trained and onboarded new hires in the packing department while stepping into Process Assistant duties, ensuring high-quality performance to meet customer delivery expectations. Coached teams to minimize errors, directly impacting customer satisfaction.

Skills

  • Data analysis
  • Adaptable
  • Communication
  • Considerate
  • Creative
  • Dependable
  • Energetic
  • Problem solving
  • Hands on
  • Inventory Management
  • listening
  • Motivative
  • Trustworthy

Timeline

Amazon

Associated Workforce
05.2023 - Current
Timmy Brown