Timmy Pham
Algonquin,IL
Summary
Organized, dependable, and detail orientated individual successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Walgreens Boots Alliance
09.2021 - Current
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Accurately calculated dosage, filled prescriptions, and prepared prescription labels.
- Counted and labeled prescriptions with correct item and quantity.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Entered and processed patient's prescriptions into internal system.
- Ordered medications daily to replenish stock and increase inventory.
- Resolved third party billing, computer system and customer service issues.
- Processing vaccine information into system
Sales Associate, Warehouse Associate
DSW Shoe Warehouse
11.2018 - 09.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote merchandise.
- Helped customers locate products by calling and checking system for merchandise at other stores.
- Prepared merchandise for sales by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed sales, returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, availability, and shoe maintenance.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
Sales Associate
Old Navy
05.2016 - 09.2016
- Organized racks and shelves to maintain store cleanliness, engage customers, and promote merchandise.
- Helped customers locate products and merchandise at other locations.
- Adjusted merchandise for sales by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Answered customer questions about sizing, availability, and all merchandise.
- Collecting payments and issuing refunds on products sold within the store
Education
No Degree - Pharmacy
William Rainey Harper College
Palatine, IL05.2026
Skills
- Organization
- Accuracy
- Adaptability
- Multitasking
- Time management
- Teamwork
- Communication
- Problem solving
- Customer service
- Compassion
- Critical thinking
Certification
- CPhT - Certified Pharmacy Technician
Timeline
Pharmacy Technician
Walgreens Boots Alliance
09.2021 - Current
Sales Associate, Warehouse Associate
DSW Shoe Warehouse
11.2018 - 09.2021
Sales Associate
Old Navy
05.2016 - 09.2016
No Degree - Pharmacy
William Rainey Harper College
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