Timon Hobson
Clarksville,TN
Summary
Eight years' experience in sales management with a background in employee training, quality assurance, and database creation and management. Specialized operational knowledge includes new business development, customer IMPAT process with acquisition and retention strategies, Excel VBA Dashboard creation and implementation, and initiatives for accurate reporting. Four years of experience in customer facing roles with a strong focus on customer service, dispute resolution, fostering client relationships, account management, and process improvement strategies. Key strengths include approachable leadership, operational efficiency, and a coachable attitude. Excellent in oral and written communication. Proficient in multiple information databases and workforce management tools. Quality-driven production leader with proven success in organizing workflows and coordinating resources to meet challenging goals. Industrious professional and resourceful problem-solver with persistent approach to tackling operational concerns. Good decision-making and team-building abilities with open and clear communication style.
Overview
8
8
years of professional experience
Work History
Real Estate Acquisitions Manager
Suburban Cowboys
Nashville, TN
03.2023 - 11.2023
- Respond to and follow up with leads
- Create, maintain and manage an active pipeline of business
- Prospect and develop new leads through multiple means
- Keep an accurate account of daily activities
- Provide consistent and constructive feedback to the team on how marketing is connecting w/ sellers
- Reach agreed upon sales targets by the deadline
- Be an expert problem solver and deal-maker
- Set follow-up appointments to keep clients aware of latest developments
- Create sales material to present to customers.
Real Estate Acquisitions Manager
Offer TN
Nashville, TN
05.2022 - 02.2023
- Perform analysis on property value using comps, data, site walks, market trends, and research
- Provide up-to-date information regarding customers and where they are in the home buying and selling process so that agents act quickly and efficiently
- Utilize the CRM daily to track all necessary contact interaction details and monitor the sales process
- Making outbound calls, communicating via email, and overseeing and managing the sales pipeline are primary responsibilities to ensure the buying/selling needs of our customers are met
- Gather information from agents and further qualify the lead to keep moving them forward in the sales pipeline so that I can provide an organized and efficient sales process for the potential client
- Liaise between buyers and sellers to ensure a satisfactory transaction.
Field Training Agent & Licensed Agent
USHealth Advisors (A UnitedHealthcare Company)
Clarksville, TN
03.2018 - 05.2022
- Recruiting, onboarding, training, and coaching of new agents through licensing process to achieve sales goals
- Collaborated with upline leadership on growth strategies and maintaining strong culture amongst offices
- Tracked milestones, analyzed and developed procedures to increase productivity
- Oversee daily office management and activities
- Successful office growth from 2 agents to over 30+ in single year, while achieving rank of Top 5 team in nation
- Maintained personal production and book of business while training new agents on portfolio mgmt
- And client service
- Provided focus on new business development
- Trained department on CRM systems, product portfolio, software systems, standard operating procedures
- Developed and implemented portfolio of call scripts for inbound and outbound calls
- Maintained licenses and remained compliant on all required certifications
- Lead generation via social media, click funnels, google ad words, landing pages, SEO, and website design
- Work with carriers to service individual and business client accounts
- Maintain licenses and stay up to date on required certifications.
Sales Manager
Fossil Corporation
Nashville, TN
08.2017 - 01.2018
- Daily engagement with focus on individual growth and development
- Oversee and improve training programs for all courses and onboarding of new hires
- Management of employees' efficiency and KPI attainment for local reports and global level reports
- Responsible for team member's escalation process and execution of watch sales, shipping and receiving from corporation, documentation, pricing negotiations, lead employee's to KPI's, help employees engage the client on the sales floor, change store front and add promotions, opening the store ensuring each product, managing cash tills, handle the pickups and drop offs of safe deposit to and from store, handling inventory and managing stock for warehouse and sales floor
- Engaged performance improvement plans with Reps, creating action plans for growth amongst underperforming KPI's
- Analyzed customer's feedback with Reps for development of process improvement and implementation
- Responsible for management of KRONOS and payroll submission
- Ensured completion for all Reps of Certified International Sales Trainings
- Maintaining departmental compliance for all Fossil regulations and code compliances.
Manager
Play it Again Sports
Clarksville, TN
08.2015 - 08.2017
- Responsible for website layout and making sure all products are listed on website
- Responsible for all YTD reports and MTD reports on sales to determine which products were selling the best
- Implementation of closing sale techniques to help clients and customers get the results needed when shopping
- Created analytic tools for measuring daily, weekly, monthly performance to include data trackers, scorecards
- Opening and closing the store 7 days a week
- Growth of Data Quality Scores and responsible for maintaining the store's clean data
- Aid in development of Telesales Forms and Process Improvement Strategies
- Shipping and receiving products from dock while operating forklift to maneuver 10,000+ lbs
- Of product
- Dedicated Trainer for all departmental courses and onboarding for all new hires.
Education
Austin Peay State University
Clarksville, TN01.2017
Clarksville High School
Clarksville, TN01.2015
Skills
- Pivot tables
- Macros
- Functions (including V Lookup)
- Data Validation
- Large data sets
- Google Suite (Workspace)
- CRM Trainer and Super User
- QuoteShop
- Word
- PowerPoint
- Access
- Microsoft Excel (10 years)
- SAP
- Radiusbob
- Hubspot
- Five9
- ISales (Ringy)
- KRONOS
- Sales
- Cold calling
- Sales management
- Inside sales
- CRM software
- Insurance sales
- Business development
- Negotiation
- Pricing
- Windows
- Leadership
- Outbound sales
- B2B sales
- Outside sales
- Team management
- Supervising experience
- Microsoft Office
- Communication skills
- Management
- Account management
- Customer acquisition
- Customer Acquisition
- Due diligence
- Sales experience
- Inventory Management
- Contract Negotiation
- Reliability
- Active Listening
- Problem-Solving
- Resourcefulness
- Quality Control
- Staff Training
- Production target management
Timeline
Real Estate Acquisitions Manager
Suburban Cowboys
03.2023 - 11.2023
Real Estate Acquisitions Manager
Offer TN
05.2022 - 02.2023
Field Training Agent & Licensed Agent
USHealth Advisors (A UnitedHealthcare Company)
03.2018 - 05.2022
Sales Manager
Fossil Corporation
08.2017 - 01.2018
Manager
Play it Again Sports
08.2015 - 08.2017
Austin Peay State University
Clarksville High School
Similar Profiles
Katherine CarterKatherine Carter
Membership Coordinator at Dallas Cowboys - Cowboys ClubMembership Coordinator at Dallas Cowboys - Cowboys Club
ASHLEY E. MCCARTHYASHLEY E. MCCARTHY
Front Desk Receptionist /Group Leader at Suburban Athletic And Suburban ChildFront Desk Receptionist /Group Leader at Suburban Athletic And Suburban Child
ARDEN RINNIERARDEN RINNIER
Server at Saltwater CowboysServer at Saltwater Cowboys
James PattersonJames Patterson
Senior Network Communication Systems Specialist at United States Army, Active DutySenior Network Communication Systems Specialist at United States Army, Active Duty
Haley JohnsonHaley Johnson
Operations Supervisor at Grifols Freedom PlasmaOperations Supervisor at Grifols Freedom Plasma