Summary
Work History
Education
Skills
Timeline
Generic

Timon Shelenker

Laurel,NY

Summary

Dynamic Relieve Manager at Uhaul Moving And Storage, adept at enhancing customer satisfaction through effective team leadership and operational improvements. Skilled in staff training and development, I successfully implemented workflows that boosted productivity and streamlined inventory management, fostering a culture of excellence and accountability.

Work History

Relieve Manager

Uhaul Moving And Storage
  • Oversaw daily operations to ensure optimal service delivery and customer satisfaction.
  • Managed team performance, providing coaching and support to enhance productivity.
  • Developed and implemented efficient workflows, improving operational processes.
  • Trained new employees on safety protocols and equipment handling procedures.
  • Coordinated inventory management processes to maintain stock levels and reduce waste.
  • Analyzed customer feedback to identify areas for service enhancement and staff training.

Education

High School Diploma -

Associate of Arts -

Saint Edward’s Secondary School
Freetown Sierra Leone
1985

Skills

Customer service

Team leadership

Time management

Decision-making

Verbal and written communication

Complex Problem-solving

Staff training and development

Staff management

Task delegation

Goal setting

Documentation and reporting

Relationship building

Operations management

Project management

Cross-functional teamwork

Project planning

Customer relationship management (CRM)

Performance management

Staff development

Shift scheduling

Sales techniques

Policy implementation

Conflict resolution

Sales management

Workforce management

Performance evaluations

Budget control

Financial management

Expectation setting

Expense tracking

Contract management

Clear communication

Safety procedures

Employee onboarding

Coaching and mentoring

Work prioritization

Policy and procedure development

Revenue management

Resource allocation

Disciplinary techniques

Cross-functional team management

Computer skills

Effective communication

Problem resolution

Adaptability and flexibility

Positive attitude

Attention to detail

Multitasking

Problem-solving

Excellent communication

Team development

Hiring and training

Work Planning and Prioritization

Training and development

Timeline

Relieve Manager

Uhaul Moving And Storage

High School Diploma -

Associate of Arts -

Saint Edward’s Secondary School
Timon Shelenker