Timona C Nish
Port St Lucie,United States
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business result, professional versed in handling airline check-in services and managing baggage activities. Efficient and hardworking with proactive attitude. Handles reservations and provides passengers with detailed travel information to resolve inquiries and foster satisfaction. Passenger Service Agent with considerable experience in airline and hospitality customer service. Assists passengers by interpreting flight schedules and relaying weather reports. Adept at working in stressful situations with little to no supervision, also my working experience as a material handler has improved significantly, I've learned a lot more about package handling and inventory management making sure the right paperwork matches the right part, checking inventory stock make sure what's in the system and what's on hand matches.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Transportation Security Officer
Homeland Security
West Palm Beach
02.2025 - Current
- Conducted thorough security screenings of passengers and baggage to ensure compliance with safety regulations.
- Monitored security equipment and systems to identify potential threats or breaches in protocol.
- Collaborated with law enforcement agencies during emergency situations to maintain public safety.
- Provided exceptional customer service by assisting travelers through security checkpoints efficiently.
Stock Associate
Target
Port St. Lucie
11.2024 - 02.2025
- Managed inventory organization to enhance accessibility and efficiency.
- Oversaw stock replenishment processes to maintain optimal product levels
- Collaborated with team members to streamline receiving and storage operations.
- Collaborated with team members to maintain a clean, organized, and safe work environment in the stockroom.
- Fulfilling online orders
Package Handler
United Parcel Service, UPS
West Palm Beach, FL
05.2024 - 10.2024
- Operated sorting machinery to efficiently process packages for distribution
- Collaborated with team members to ensure accurate package handling and delivery schedules
- Inspected packages for damage, ensuring quality control standards were met consistently
- Assisted in maintaining a clean and organized work environment to promote safety
Material Handler
Pursuit Aerospace
02.2024 - 04.2024
- Efficiently and accurately track incoming and outgoing materials, ensuring proper inventory levels are maintained at all times
- Safely operate forklifts and other equipment to transport materials throughout the warehouse or production facility
- Organize and store materials in designated locations, making it easy to locate and retrieve items as needed
- Collaborate with team members to prioritize tasks and meet deadlines for handling and processing materials efficiently
Package handler
UPS
10.2023 - 01.2024
- Load packages on truck for delivery
- Load trailers
- Unload trailer
- Organize packages on truck by number
Warehouse associate
Amazon
05.2023 - 10.2023
- Use scanner to open and close trailers
- Unload trailer
- Stage package for delivery
- Tag packages with sticker
- Set up delivery routes
- Move packages with hand truck and pallet jack
Passenger service agent
Airport terminal services
09.2021 - 04.2022
- Check passengers in
- Sell tickets
- Print boarding pass
- Board flight
- Gate check
- Baggage claim
Education
High school diploma - General studies
Tivoli Garden High
Kingston06.2008
Skills
- Strong work ethic
- Organization
- Time management
- Security procedure
Certification
PHASE II CERTIFICATION
TSO BTP BASIC TRAINING
Timeline
Transportation Security Officer
Homeland Security
02.2025 - Current
Stock Associate
Target
11.2024 - 02.2025
Package Handler
United Parcel Service, UPS
05.2024 - 10.2024
Material Handler
Pursuit Aerospace
02.2024 - 04.2024
Package handler
UPS
10.2023 - 01.2024
Warehouse associate
Amazon
05.2023 - 10.2023
Passenger service agent
Airport terminal services
09.2021 - 04.2022
High school diploma - General studies
Tivoli Garden High