Timothee Keme
Chicago,IL
Summary
Results-driven professional with a proven track record of exceeding targets and building strong client relationships. Skilled in identifying customer needs, delivering tailored solutions, and driving revenue growth. Adept at leveraging persuasive communication and strategic planning to achieve organizational goals. Passionate about fostering long-term partnerships and contributing to team success in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Business/Senior Banker
Bank of America
Chicago, IL
05.2022 - 12.2024
- Provided excellent client service to the bank's clients by educating them on all of the bank's services and banking offerings.
- Ensures timeliness, accuracy, and completeness in client materials, and follows up on all clients.
- Assists with ensuring practices are in alignment with the bank's policies and procedures to support operational excellence, protect the bank's clients, and manage risk.
- Identifies, deepens, and maintains client relationships by emphasizing the bank's offerings and promoting the incorporation of banking into day-to-day practices.
Relationship Banker
Bank of America
Chicago, IL
07.2020 - 05.2022
- Establish customer relationships by identifying customer’s needs, with delivering exceptional customer service.
- Developed culture of success rewarding performance, productivity and sales results.
- Advised customers on bank products, services and financial planning options.
- Adhered to bank and legal guidelines for reporting, bank product, and money handling.
Instructional Coach
Ultimate Ninjas
Chicago, IL
03.2017 - 03.2020
- Supervised kids/adults and making sure they understand certain obstacles in the facility
- Performed site evaluations, customer surveys, and team audits.
- Collaborated with staff members to develop skills and knowledge through development targeted designs.
Pier Supervisor
Navy Pier
Chicago, IL
12.2019 - 01.2020
- Promoted high customer satisfaction by resolving problems with a knowledgeable and friendly service manner.
- Cross-trained new associates on safety procedures, making sure that safety is our number one priority.
- Consulted with and gave recommendations to guests who had inquiries or questions about services.
Education
Client Services
Year Up Chicago
Chicago, IL2020
Associate of Arts - Business Operations
Harold Washington College
Chicago, IL2019
Skills
- Communication: Networking, Public Speaking, Persuasion
- Critical thinking
- Problem Solving
- Collaborative and Team Work
- Business development
- Data visualization
- Financial knowledge
- Sales, Building Rapport
Accomplishments
- Certifications: Coding/Codecademy, Excel, Microsoft Office,Bank of America 2023 Pinnacle Awards
Timeline
Business/Senior Banker
Bank of America
05.2022 - 12.2024
Relationship Banker
Bank of America
07.2020 - 05.2022
Pier Supervisor
Navy Pier
12.2019 - 01.2020
Instructional Coach
Ultimate Ninjas
03.2017 - 03.2020
Client Services
Year Up Chicago
Associate of Arts - Business Operations
Harold Washington College
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