Timothy A. Botten

• Create a customer persona for Engineers, MEP contractors, project managers, and Distribution sales. Interviewing customers wlaking through and experiencing their job process to understand their pain points, within the construction journey map.
• New Product Development (NPD): Developed business case for products. Led cross functional teams to develop Marketing launch plan. Field visits with installers to experience their needs.
• Implemented data-driven decision to optimize product features and customer needs to define scope of project to get products into market faster.
• Developed and executed 5 year Heating and Cooling product roadmap aligning with strategic business objectives and market trends. Prioritize financial impact to business and installation ease for customer benefit for use of products.
• Collaborated with engineering and 9 different regional sales teams to ensure successful product launches and alignment of goals.
• Analyzed market research to identify opportunities for growth and inform product strategy adjustments and understand competitive landscape.
• Managed product portfolio (300 SKUs) to optimize and eliminate products, determine gaps in offering and determine proper pricing.

• Managed the product portfolio performance (700 SKUs) for PEX pipe, radiant products including controls and ancillary components.
• Collaborate with 9 regional sales teams to determine how to solve customer pain points, installation solutions and aligning product price point that matches the value it provides to the market.
• Aligning New Product Development projects with existing portfolio performance to determine how to meet customer requirements as it relates to industry standards, codes, and social and economic challenges.
• Committed to working with sales and segment leaders to ensure a symbiotic relationship to align with strategic roadmaps and meet business goals.
• Wrote 150 Custom commercial specifications per year for engineering firms to include all Uponor product in plumbing and mechanical specifications.

• Planned larger strategic positions for residential applications.
• Focus marketing strategy on system solutions application not individual SKUs while aligning the residential team with the value proposition of being a System solutions expert.
• Provided analysis of System portfolio Fire Safety and radiant, distribution piping to determine packaging, pricing and regulatory recommendations.

Played an integral role in product applications in commercial environments such as chemical compatibility and hanger placement.

• This information defined additional product testing and distinguished installation guidelines and limitations of products used in commercial projects.
• Worked with sales to write custom specifications for engineering firms to ensure Uponor products are approved for quoting.
• Vital role to allow Uponor product to be installed in commercial jobs.
• Worked directly with sales, sales reps and distribution to provide quotes (130-160 custom orders $4-5M annually) for special product requests (SPR) for product that is not offered in the catalog.
• Coordinate SPRs with planning, engineering, and supply chain to determine capabilities to manufacture SPRs and set pricing for new product.

• Provide support to the launch of the Climate Network temperature controls platform.
• Developed instruction manual content for Climate Controls Network (CCN) and training program for customers.
• Trained 9 regional Technical support teams to troubleshoot complex CCN systems.
• Assisted Technical support in CCN installations.
• Debugged code for different application controls such as snow melt, and damper functions provided solutions to system programmers.
• Developed Building Automation System (BAS) software to interface with third party BAS companies for commercial buildings and residential home automation interfaces.

• Managed commercial DDC Building Automation Systems (BAS) installations.
• Coordinated electrical and pneumatic sub-contractors to install designed automated temperature controls systems.
• Designed BAS systems per specifications and submittal proposals to mechanical engineers.
• Programmed controllers for HVAC equipment including chillers, water, and low-pressure steam boilers with heat exchanger, Dx cooling and air distribution while collaborating with other trades.
• Trained facility personnel to use computer interface to control and troubleshoot their mechanical systems.