Timothy Acebedo
Carson
Summary
Former Restaurant Manager known for creating positive environments where employees can thrive and succeed. Detailed and fast-paced team player. Seeking a return to a Restaurant Management role where hard work and dedication will be highly valued.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Assistant Restaurant Manager
Gen Korean BBQ
03.2020 - 08.2024
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Ensured compliance with health department regulations by maintaining a clean and safe dining environment.
- Assisted General Manager in financial duties such as budgeting, forecasting, expense tracking, and payroll administration.
- Improved table turnover rates by optimizing floor plans and reservation scheduling during peak dining periods.
- Worked effectively in fast-paced environments.
- Monitored daily cash transactions, ensuring accuracy in all financial reporting processes.
- Pitched in to help host, waitstaff, and bussers during exceptionally busy times such as dinner hour.
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Analyzed daily sales figures and developed strategies to increase sales.
- Managed team of up to 100 restaurant staff, maintaining exceptional customer service and quality standards.
Car Salesman
Cerritos Infiniti
01.2019 - 02.2020
- Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction
- Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations
- Prepared purchased vehicles and completed final delivery checks
- Met customers on lot and in showroom to discuss available vehicles and options
- Generated consistent referrals and repeat business by providing exceptionally knowledgeable and friendly service
- Approached each problem with fresh mind and analytical strategies to quickly resolve concerns
- Reviewed vehicles before final delivery to validate for completed tasks such as installed add-ons and damage corrections
- Negotiated vehicle prices and secure financing for customers
- Demonstrated vehicles and features, and conduct test drives
- Efficiently completed paperwork related to sales transactions, adhering to company guidelines while minimizing errors or delays.
- Answered telephone and email inquiries from potential customers.
Assistant Manager
Urth Caffe
09.2018 - 12.2018
- Interacted with customers to determine needs and offer product or service solutions
- Reviewed sales and merchandising reports to achieve profit goals, reduce back stock and predict sales
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities
- Addressed problems with customers to promote quick and successful resolution
- Managed multiple priorities in fast-paced environment
- Provided excellent customer service, driving membership loyalty and increasing customer satisfaction rates.
Store Manager
Snow Monster
07.2017 - 08.2018
- Generated repeat business through exceptional customer service
- Completed all daily tasks with efficient, quality-driven approach
- Assigned employees to specific duties
- Reordered inventory when it dropped below predetermined levels
- Managed team of 30 associates
Assistant Manager
Gen Korean BBQ
06.2014 - 02.2017
- Planned and prepared workflow schedules, delegating tasks for 100 member team
- Purchased adequate quantities of necessary restaurant items
- Estimated costs of required supplies, such as food and ingredients
- Ensured freshness of food and ingredients by use of "first in first out"
- Consistently stayed under monthly controllable expense budget
- Oversaw all personnel to maintain adequate staffing
- Strategically developed effective operations to increase sales and profits while managing costs
- Clearly communicated pertinent information to staff, such as large reservations or last minute menu changes
- Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties
- Carefully interviewed, selected, trained and supervised staff
- Led and directed team members on effective methods, operations and procedures
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service
- Established and optimized schedules to keep coverage and service in line with forecasted demands
Caregiver
24 Hour Homecare
01.2013 - 06.2014
- Provided care with assigned clients, including light housekeeping, transportation, companionship, bathing, change of clothes, medication reminders, and preparing meals.
Server/Cashier/Cook
Boiling Point
01.2012 - 01.2013
- Effectively handled customer complaints and special requests
- Provided prompt, efficient, friendly, and quality service at all times
- Accurately and quickly calculated checks and made change
- Operated credit card machines correctly and quickly
- Accurately filled customer orders.
Team Impacter
Hollister
09.2007 - 01.2012
- Provided excellent customer service
- Maintained the stockroom's cleanliness and upkeep
- Handled both incoming and outgoing shipment, and damaged items.
Education
Certification in Licensed Vocational Nursing - Licensed Vocation Nursing
Concorde Career College
Garden Grove, CA2012
High School Diploma -
Carson High School
Carson, CA2007
Skills
- Restaurant operations management
- Full service restaurant background
- Customer service best practices
- Labor and food cost control
- Staff development talent
- Strong leader
- Adaptable
Certification
- ServSafe Manager Certified
- TIPS Certified
Timeline
Assistant Restaurant Manager
Gen Korean BBQ
03.2020 - 08.2024
Car Salesman
Cerritos Infiniti
01.2019 - 02.2020
Assistant Manager
Urth Caffe
09.2018 - 12.2018
Store Manager
Snow Monster
07.2017 - 08.2018
Assistant Manager
Gen Korean BBQ
06.2014 - 02.2017
Caregiver
24 Hour Homecare
01.2013 - 06.2014
Server/Cashier/Cook
Boiling Point
01.2012 - 01.2013
Team Impacter
Hollister
09.2007 - 01.2012
- ServSafe Manager Certified
- TIPS Certified
Certification in Licensed Vocational Nursing - Licensed Vocation Nursing
Concorde Career College
High School Diploma -
Carson High School
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