Timothy Anes
McAllen,TX
Summary
I am a hard worker who has experience in customer service, aiding customers to make best informed decisions. In the jobs I have been involved in I have performed to the best of my ability and have gone the extra mile to insure satisfaction. No job have I left without giving 110% to accomplish the task at hand. I can handle whatever task if thrown my way I will find different ways to accomplish different ways to complete task. If one idea does not work I will figure out another idea. I am one to not give up but keep going and not let anything stop me. I am a humble person that is a go getter and likes to listen to ideas and work with others as a team.
Overview
10
10
years of professional experience
Work History
DPS State Trooper Recruit
Texas Department Of Public Safety
Austin, Texas
01.2025 - 02.2025
- Acquired skills that a law enforcement officer is required to carry out duties on a day-to-day basis.
- Learned U.S. and state laws.
- Developed better and more efficient organizational skills.
- Developed time management skills that are effective in time crunches.
- Developed teamwork skills with others to complete tasks.
Shift Supervisor
Starbucks
Mission, TX
06.2023 - 01.2025
- Supervise and motivate team, ensuring high-quality service and adherence to company standards
- Worked with manager closely on improving store operations and metrics such as customer satisfaction and beverage quality
- Make quick decisions on barista placement during peak hour also while being flexible and thinking of alternative plans to place baristas in different positions
Barista
Starbucks
McAllen, TX
10.2022 - 06.2023
- Ensured accurate stock levels by meticulous inventory audits
- Delivered car parts to various locations in the Rio Grande Valley ranging from Brownsville to Falfurrias
- Consistently prepared high-quality beverages, ensuring customer satisfaction and maintaining operational efficiency
- Collaborated with team members to ensure smooth workflow, fostering a positive work environment and enhancing customer experience
Ups Representative
The Ups Store
McAllen, TX
06.2016 - 01.2023
- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions
- Evaluated inventory and delivery needs, optimizing strategies to meet customer demands
- Identified prospect needs and developed appropriate responses along with information on suitable products and services
Warehouse Worker
Clark Chevrolet
McAllen, TX
08.2015 - 08.2016
- Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked
- Loaded, unloaded and moved material to and from storage and production areas
- Transferred inventory to and from target destinations using forklifts and other transportation vehicles
Education
Associate of Science - Kinesiology
South Texas College
Mcallen, TX12.2019
Skills
- Critical Thinking
- Bilingual
- Client Needs Assessment
- Problem Solving
- Leadership
- Team Supervision
- Motivation
- Service Quality
- Operational Improvement
- Customer Satisfaction
- Beverage Quality
- Decision Making
- Flexibility
- Alternative Planning
Timeline
DPS State Trooper Recruit
Texas Department Of Public Safety
01.2025 - 02.2025
Shift Supervisor
Starbucks
06.2023 - 01.2025
Barista
Starbucks
10.2022 - 06.2023
Ups Representative
The Ups Store
06.2016 - 01.2023
Warehouse Worker
Clark Chevrolet
08.2015 - 08.2016
Associate of Science - Kinesiology
South Texas College
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