Summary
Overview
Work History
Education
Skills
Timeline
Generic

Timothy Atkins

Shreveport,LA

Summary

Proven leader with extensive experience in retail management and fine jewelry sales, notably at Quiltworld, where I excelled in customer service and problem-solving. Demonstrated ability to multitask and organize, driving positive outcomes and enhancing customer relations. Skilled in training teams and improving sales techniques, I possess a deep knowledge of fine jewelry and merchandising.

I work well with others including taking instructions as well as giving them orderly and efficiently.

A team player that is very detail oriented.

Overview

20
20
years of professional experience

Work History

Store Manager

Quiltworld
01.2017 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Did the banking and scheduling for employees.

Fine Jewelry Sales Associate

JCPenney
11.2015 - 09.2017
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Upsold warranties and purchase add-ons to customers to drive sales revenues and achieve sales goals.
  • Displayed merchandise by arranging in appealing ways to boost sales.

Helped check in merchandise and sent and received repairs.

Trained new employees.

Performed watch repairs including battery changes and link adjustments.

Gold and diamond certificates achieved.

Fine Jewelry Sales Associate

Kay Jewelers
01.2015 - 08.2015

Sold Fine jewelry..

Opened credit accounts.

Received new merchandise in.

Shipped and received repairs.

Fine Jewelry Sales Associate

JCPenney
03.2008 - 02.2015
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Upsold warranties and purchase add-ons to customers to drive sales revenues and achieve sales goals.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Assisted with inventory management, maintaining accurate records of stock levels and ensuring proper display of merchandise.

Trained new employees.

Shipped and received repairs.

Gold, Diamond and Watch expert.

Bridal Consultant/Home Dept.

Belk Department Store
01.2005 - 03.2008

Started as Dept associate, moved up to Bridal consultant.

Helped customers on floor with vast knowledge of home products.

Merchandised Home goods according to company standards.

Trained new employees.

Registered and helped new brides with bridal registry.

Open new store credit accounts.

Ran an inventory team for store inventory.

Education

Commercial Art

San Antonio Community College
San Antonio, TX

NA - Nursing

North Western State University
Shreveport, LA

High School Diploma - General Studies

Doyline High School
Doyline, LA
05.1986

Skills

  • Customer Service
  • Problem-Solving
  • Customer Relations
  • Multitasking and Organization

Vast knowledge of Fine Jewelry

Vast knowledge of stocking, cashiering, and merchandising

Ran my store including banking, hiring, training, merchandising, and scheduling

Timeline

Store Manager

Quiltworld
01.2017 - Current

Fine Jewelry Sales Associate

JCPenney
11.2015 - 09.2017

Fine Jewelry Sales Associate

Kay Jewelers
01.2015 - 08.2015

Fine Jewelry Sales Associate

JCPenney
03.2008 - 02.2015

Bridal Consultant/Home Dept.

Belk Department Store
01.2005 - 03.2008

Commercial Art

San Antonio Community College

NA - Nursing

North Western State University

High School Diploma - General Studies

Doyline High School
Timothy Atkins