Timothy Bach
Houston,TX
Summary
Dynamic General Manager with a proven track record at La Quinta Houston Channelview, excelling in team building and financial oversight. Expert in driving revenue growth through strategic initiatives and exceptional client relationship management. Successfully led diverse teams, enhancing service standards and achieving operational excellence. Committed to fostering a high-performance culture.
Overview
8
8
years of professional experience
Work History
General Manager
La Quinta Houston Channelview
Houston, TX
06.2024 - Current
- Develop strategies to maximize profits through cost control and revenue generation initiatives.
- Manage the front desk staff, housekeeping, maintenance, security and other departments within the hotel.
- Review financial statements and reports to assess operational performance against budget targets.
- Analyze market data to identify trends in occupancy rates, pricing strategies.
- Perform administrative tasks such as payroll processing or updating employee records.
- Mentor new employees, demonstrating best methods for servicing clients and guests.
- Organized staff schedules, balancing workload and operational needs.
- Lead a diverse team, overseeing recruitment, training, and development to ensure high-quality service standards.
- Negotiate contracts with vendors and suppliers, securing cost-effective services and products.
Director of Sales
La Quinta Houston East at Sheldon Rd
Channelview, TX
02.2022 - 05.2024
- Conducted market research to identify new business opportunities.
- Designed and executed sales strategies across multiple channels to increase market share.
- Built relationships with customers and industry professionals to establish long-term business growth.
- Managed sales budget and monitored expenses to ensure alignment with financial targets.
- Built sales forecasts and schedules to reflect desired productivity targets.
- Established and maintained relationships with key clients to ensure high levels of satisfaction and repeat business.
- Oversaw the recruitment, selection, and onboarding of new sales staff.
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
- Gained market share in new sales performance through aggressive team training.
Front Office Manager
La Quinta Houston East at Sheldon Rd
Channelview, TX
06.2019 - 01.2022
- Monitored front desk operations on a regular basis to identify areas for improvement or corrective action.
- Resolved conflicts between customers or staff members professionally.
- Maintained accurate records of financial transactions such as cashiering activities, credit card charges.
- Analyzed customer feedback data to identify areas of improvement.
- Managed inventory levels for supplies used at the front desk such as stationary items, key cards.
- Monitored office inventory to maintain supply levels.
- Conducted regular staff meetings to communicate goals and solicit feedback.
Front Desk Representative
La Quinta Houston East at Sheldon Rd
Channelview, TX
12.2018 - 05.2019
- Performed general administrative duties such as filing documents, typing correspondence and managing inventory levels.
- Communicated effectively with team members to ensure smooth workflow throughout the day.
- Trained new employees on proper front desk operations, customer service standards and company policies.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Assisted with check-in and check-out procedures by confirming reservations and collecting payment information.
Front Desk Representative
Comfort Suites Hotel
Channelview, TX
03.2017 - 11.2018
- Performed general administrative duties such as filing documents, typing correspondence and managing inventory levels.
- Communicated effectively with team members to ensure smooth workflow throughout the day.
- Trained new employees on proper front desk operations, customer service standards and company policies.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Assisted with check-in and check-out procedures by confirming reservations and collecting payment information.
Education
Bachelor of Science - Business Management
University of Houston Clear Lake
Houston07-2025
Skills
- Team building
- Customer service
- Coaching and mentoring
- Client relationship management
- Sales and marketing
- Financial oversight
- Human resources management
- Operations management
Affiliations
- Masters - Houston Cougars Swim Team
Timeline
General Manager
La Quinta Houston Channelview
06.2024 - Current
Director of Sales
La Quinta Houston East at Sheldon Rd
02.2022 - 05.2024
Front Office Manager
La Quinta Houston East at Sheldon Rd
06.2019 - 01.2022
Front Desk Representative
La Quinta Houston East at Sheldon Rd
12.2018 - 05.2019
Front Desk Representative
Comfort Suites Hotel
03.2017 - 11.2018
Bachelor of Science - Business Management
University of Houston Clear Lake
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