Summary
Overview
Work History
Education
Skills
Education and Training
Timeline
Generic

Timothy Ballou

Highlands,Texas

Summary

Skilled professional with strong background in hands-on support roles. Expertise in assisting with various tasks, ensuring efficiency and productivity. Known for effective team collaboration and adaptability to changing needs. Reliable and focused on delivering quality results, with strengths in organization, problem-solving, and multitasking.

Overview

14
14
years of professional experience

Work History

Administrative Assistant

EnerMech
08.2022 - Current
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
  • Facilitated collaboration within team by organizing regular meetings and tracking project progress.
  • Facilitated cross-departmental communication, organizing meetings to discuss project progress and align objectives.
  • Contributed to policy updates, researching regulations to ensure company compliance.
  • Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
  • Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
  • Transcribed and organized information to assist in preparing speeches and presentations.

Mechanical Helper

EnerMech
08.2022 - Current
  • Exhibited strong problem-solving skills when troubleshooting issues encountered during repair or installation processes.
  • Participated in regular safety meetings, staying up-to-date on industry best practices for injury prevention.
  • Improved overall system reliability by identifying potential issues and implementing preventive measures.
  • Assisted in the assembly of mechanical systems, resulting in timely project completion.
  • Demonstrated adaptability by quickly learning new techniques and applying them effectively in varying situations.
  • Streamlined work processes by organizing tools and materials for easy access during projects.
  • Maintained a safe working environment by adhering to safety protocols and utilizing personal protective equipment.
  • Reduced instances of equipment failure through diligent observation and proactive maintenance efforts.
  • Cleaned and organized work areas, tools and equipment to support productivity.
  • Operated variety of power tools and hand tools.
  • Maintained tools and equipment in good working condition.

Wokshop Coordinator

Bay Area Rehabilitation Ctr
03.2017 - 08.2022
  • Trained employees and clients on best practices and protocols while managing teams to maintain optimal productivity.
  • Organized and supported outside projects through landscaping, janitorial duties, carpenter projects, and maintenance work.
  • Consistently met or exceeded attendance goals through targeted marketing efforts aimed at increasing workshop visibility in relevant communities.
  • Evaluated workshop success through participant feedback, making adjustments as necessary for continuous improvement.
  • Designed customized workshops tailored to specific client needs, resulting in increased customer satisfaction and repeat business.
  • Managed workshop budgets, ensuring resources were allocated effectively for optimal results.

After School LEAD Counselor

Kidventure After School
08.2014 - 06.2016
  • Preparation of curriculum, supervision of children (ages 3 – 13), participate/leading in activities that promote educational values and health
  • Also involved with supervision of counselors, parental interaction, host site meetings, and administration duties.
  • Partnered with teachers to outline therapy goals and monitor progress against objectives.

Cashier Team Lead

Kroger
02.2011 - 11.2013
  • Processed payments for customers quickly and accurately to exceed productivity standards.
  • Assisted with training new cashiers and customer service team members to increase speed of onboarding.
  • Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.
  • Answered customer questions, provided store information and directed customers to designated store areas.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Learned roles of other departments to provide coverage and keep store operational.

Education

High School Diploma -

Goose Creek Memorial
Baytown, TX
05.2012

Skills

  • Type 50 words per minute
  • Microsoft Word
  • Microsoft PowerPoint
  • Microsoft Excel
  • Work Planning and Prioritization
  • Relationship Building
  • MS Office
  • Recordkeeping
  • Staff Supervision
  • Writing Requirements
  • Project Coordination
  • Verbal and Written Communication
  • Team Oversight
  • Customer Service
  • Scheduling and Calendar Management
  • Regulatory Compliance
  • Decision Making
  • Time Management
  • Coaching and Mentoring
  • Schedule Coordination
  • Team Leadership
  • Team Building
  • Multitasking and Organization
  • CPR Certified
  • TWIC Certified
  • Power tools usage
  • Precision measuring instruments
  • Fabrication techniques
  • Workplace safety

Education and Training

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Timeline

Administrative Assistant

EnerMech
08.2022 - Current

Mechanical Helper

EnerMech
08.2022 - Current

Wokshop Coordinator

Bay Area Rehabilitation Ctr
03.2017 - 08.2022

After School LEAD Counselor

Kidventure After School
08.2014 - 06.2016

Cashier Team Lead

Kroger
02.2011 - 11.2013

High School Diploma -

Goose Creek Memorial

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