
Customer-focused public safety professional with over 11 years of experience in emergency communications, law enforcement operations support, training, supervision, and mission-critical technology adoption. Skilled in building trusted relationships with public safety stakeholders, translating operational needs into practical solutions, supporting user engagement, and improving confidence with CAD, RMS, radio communications, digital evidence, and body-worn camera systems. Prepared to bring a strong field-informed perspective to a Motorola Customer Success Manager role by helping agencies maximize technology adoption, operational efficiency, and long-term value.