Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Package Handler
FedEx
Murfreesboro, TN
11.2023 - Current
Sorted packages to appropriate slide, line or belt for final distribution.
Assisted in loading delivery trucks with prepared packages.
Organized packages according to type, size, destination, and other specifications.
Stacked boxes onto pallets in an efficient manner.
Inspected packages for damages or defects and recorded any issues found.
Assisted in training new employees on package handling processes.
Maintained a clean work environment by removing debris from the loading dock area.
Ensured compliance with postal regulations regarding hazardous materials handling.
Operations Associate
Kohls Department Store
Franklin, TN
08.2023 - 11.2023
Developed and implemented operational procedures to ensure efficient workflow.
Resolved customer inquiries quickly and effectively while maintaining a professional demeanor.
Participated in team meetings focused on identifying opportunities for process optimization.
Shipped packages and received goods and materials under guidance of company's procedures.
Assisted with the development of new processes and procedures to improve efficiency.
Trained personnel on proper warehouse safety protocols and equipment use guidelines.
Organized the warehouse layout to optimize space utilization and streamline operations.
Enforced company policies to align with industry standards.
Maintained up-to-date records of all incoming and outgoing materials including tracking numbers.
Receiving Associate
Buy Buy Baby
FRANKLIN, TN
12.2022 - 07.2023
Received incoming shipments and verified contents against purchase orders, packing slips and invoices.
Unloaded trucks manually or using a hand truck or dolly when necessary.
Sorted and labeled items according to size, type, style, color or product code.
Organized backroom storage areas by item type in order to maximize space utilization.
Stocked shelves with newly arrived inventory and removed outdated items.
Inspected goods for damages or defects, reported issues to supervisor and resolved discrepancies with suppliers.
Assisted in cycle counts as required for maintaining accurate inventory levels.
Organized storage areas to maximize movement and minimize labor.
Verified accuracy of shipping documents such as bills of lading, packing lists and invoices.
Maintained records of all incoming products, including quantity received and location in warehouse.
Provided assistance in loading customer orders onto delivery trucks for shipment.
Utilized RF scanners to accurately track movement of merchandise within facility.
Ensured compliance with safety regulations while working in the receiving area.
Managed communication between vendors, transportation companies and internal departments concerning delivery status updates.
Processed returns from customers ensuring that any refunds were properly credited back to their accounts.
Stocking II Associate
Walmart
La Vergne, TN
06.2017 - 07.2022
Built relationships with customers by providing friendly customer service.
Built and maintained relationships with peers and upper management to drive team success.
Assisted customers with selecting items and answering questions about products.
Provided customer service support for inquiries, complaints, and returns.
Supported management team to facilitate task completion and meet performance goals.
Communicated clearly with customers in person and via telephone, driving positive experiences.
Answered customer questions and provided store information.
Trained new associates on store operations, policies, and procedures.
Stocked shelves with merchandise and ensured product displays were neat and orderly.
Organized backroom areas to maintain a clean and organized work environment.
Ensured compliance with company safety regulations at all times while on the job.
Followed cleaning and sanitation guidelines to meet health and OSHA requirements.
Handled incoming calls from customers regarding orders or other inquiries.
Arranged and stocked new merchandise following placement directions.
Stocked sales floor and assisted in product movement and merchandising plans.
Updated inventory and production information using warehouse management systems and scanner guns.
Education
Associate of Applied Science - Mass Communications
Motlow State Community College
Smyrna, TN
05-2021
High School Diploma -
Lavergne High School
La Vergne, TN
05-2019
Skills
High-Energy Attitude
Follow-Up Skills
Shipping and Receiving Understanding
Customer Education
Customer Consulting
Safe Chemical Handling
Shipment Processing
Maintaining Records
Warehouse Safety
Sorting and Labeling
Problem-Solving Abilities
Standards Compliance
Product Verification
Inventory Tracking
Timeline
Package Handler
FedEx
11.2023 - Current
Operations Associate
Kohls Department Store
08.2023 - 11.2023
Receiving Associate
Buy Buy Baby
12.2022 - 07.2023
Stocking II Associate
Walmart
06.2017 - 07.2022
Associate of Applied Science - Mass Communications