Summary
Overview
Work History
Education
Skills
About Me
Timeline
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Timothy Baughman

Reston,Virginia

Summary

Seasoned professional in general and operations management with comprehensive experience leading teams, optimizing processes, and implementing cost-effective strategies. Skilled in strategic planning, staff development, and operational efficiency, consistently improving workflow and reducing costs. Proven track record of enhancing overall business performance through effective leadership and innovative problem-solving.

Overview

19
19
years of professional experience

Work History

Assistant Store Manager of Operations

HomeGoods, TJX Companies
Falls Church, Virginia
08.2013 - 07.2024
  • Facilitated regular team gatherings to evaluate store productivity and boost employee motivation.
  • Developed and maintained weekly sales reports to monitor progress towards target objectives.
  • Enforced safety regulations and conducted regular inspections to maintain a safe working environment.
  • Contributed to the development and execution of store policies and procedures.
  • Delivered exceptional customer service by effectively handling and resolving customer issues.
  • Analyzed profit and loss statements as well as balance sheets to identify opportunities for improvement.
  • Ensured attractive, well-stocked, organized and properly labeled merchandise displays.
  • Provided feedback on employee performance reviews by utilizing observations from shift work.
  • Ensured quick resolution of any emergency or security challenges encountered in the store.
  • Responsible for organizing staff schedules and accurately maintaining payroll records.
  • Implemented strategies to drive sales revenue growth within assigned area.
  • Conducted comprehensive training sessions for new employees, covering operational procedures, product knowledge, and customer service practices.
  • Ensured employee performance aligned with company standards.
  • Coordinated daily operations for efficient workflow throughout the store.
  • Enhanced staff performance by providing comprehensive training, overseeing daily tasks, and offering regular feedback leading to increased customer satisfaction.
  • Recruited, interviewed and hired qualified employees to provide top-quality service.
  • Coordinated merchandising by planning floor layouts and displays, guiding resets and directing sales signage placement.
  • Checked monthly sales and performance reports to support operational planning and strategic decision-making.
  • Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
  • Enhanced team efficiency and customer experience through strategic assignment delegation that maximized floor coverage and service levels.
  • Executed thorough procedures for opening, closing, and shift changes to ensure adherence to operational standards.

Grocery Replenishment Specialist

Publix
Murfreesboro, TN
07.2010 - 08.2013
  • Managed daily stocking and backroom organization tasks.
  • Maintained accurate inventory levels and replenished stock as needed.
  • Ensured that all shelves were properly labeled, stocked, rotated, faced, priced, and signed according to company policy.
  • Assisted in the setup of promotional displays throughout the store.
  • Reconciled discrepancies between physical inventories and computer records.
  • Performed cycle counts to ensure accuracy of warehouse inventory.
  • Analyzed sales data to determine what products were trending or in demand.
  • Maintained and organized store displays to enhance product visibility and expedite product location activities.
  • Followed company guidelines for cleaning and sanitizing work surfaces and equipment.

Store Manager

World Market
Murfreesboro, TN
09.2005 - 07.2010
  • Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
  • Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
  • Reviewed customer feedback to make operational improvements and promote satisfaction.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
  • Strengthened work flow productivity by hiring, managing and developing top talent.
  • Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Ensured compliance with safety regulations and company policies.

Education

Some College (No Degree) - Business Economics

George Mason University
Fairfax, VA

Skills

  • Reliability
  • Professionalism
  • Excellent Communication
  • Analytical Thinking
  • Attention to Detail
  • Time Management
  • Problem-solving abilities
  • Self Motivation
  • Teamwork and Collaboration
  • Root Cause Analysis
  • Task Prioritization
  • Operational Efficiency

About Me

  • Married, 3 kids, youngest 6yr old adopted son. 1 dog and 1 cat.
  • Love sports, Hockey, football and soccer.
  • Changing careers after 30 years in Retail Management for better quality of life.
  • Recently went on my first cruise!
  • Looking forward to visiting Ireland and Australia in the future.
  • Anything else just ask.

Timeline

Assistant Store Manager of Operations

HomeGoods, TJX Companies
08.2013 - 07.2024

Grocery Replenishment Specialist

Publix
07.2010 - 08.2013

Store Manager

World Market
09.2005 - 07.2010

Some College (No Degree) - Business Economics

George Mason University

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Timothy Baughman