Timothy Becka
Strongsville
Summary
Dynamic professional with a proven track record in customer service and relationship building at Lifetime Quality Roofing. Successfully boosted sales through effective customer engagement and collaboration. Skilled in project coordination and property management, enhancing team productivity and tenant satisfaction. Committed to delivering exceptional service and fostering loyalty.
Overview
17
17
years of professional experience
Work History
Salesperson
Lifetime Quality Roofing and Storm Restoration
03.2024 - Current
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
Project Coordinator
JDP Security
02.2022 - 03.2024
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
Property Manager
Seven Hills Terrace
06.2008 - 09.2022
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
Owner
TKS Inventors
06.2012 - 11.2020
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Consulted with customers to assess needs and propose optimal solutions.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Education
MBA - Management
Xavier University
Cincinnati, OHSkills
- Customer service
- Customer care
- Relationship building
- Customer relationship building
Timeline
Salesperson
Lifetime Quality Roofing and Storm Restoration
03.2024 - Current
Project Coordinator
JDP Security
02.2022 - 03.2024
Owner
TKS Inventors
06.2012 - 11.2020
Property Manager
Seven Hills Terrace
06.2008 - 09.2022
MBA - Management
Xavier University