Results-oriented assistant manager with expertise in inventory management and customer relationship management. Proven ability to train staff effectively while enhancing team collaboration and resolving conflicts to ensure operational efficiency.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Oreilly Auto parts
Portland, OR
04.2021 - Current
Coordinated inventory management and product ordering processes.
Trained new employees on company policies and customer service standards.
Resolved customer inquiries and escalated issues to management as needed.
Maintained compliance with safety regulations and company procedures.
Managed customer service inquiries and complaints in a timely manner.
Monitored employee attendance records, timekeeping, and payroll information.
Ensured compliance with safety regulations and company policies.
Resolved conflicts between team members in an effective manner.
Coordinated with other departments to ensure smooth flow of operations.
Operated vehicles safely to transport goods and materials efficiently.
Conducted pre-trip inspections to ensure vehicle safety and compliance.
Maintained accurate logs of mileage, fuel usage, and delivery schedules.
Followed traffic laws and company policies during transportation operations.
Assisted in loading and unloading cargo at delivery sites as needed.
Communicated effectively with team members to resolve logistical issues.