Microsoft Office Suite
Timothy Bidon
Tucson,AZ
Summary
Flexible Medical Administrative Assistant passionate about patient care and aptitude for front desk duties as demonstrated over 5 years. Skilled in appointment scheduling, efficient data entry, health records maintenance and insurance billing tasks. Additional strengths include staff communication and digital data input.
Overview
8
8
years of professional experience
Work History
Patient and Culture Liaison
Curated Mental Health
04.2022 - 02.2024
- Facilitated smooth transition of company culture through high-stakes merger between previous and current practice, resulting in promotion
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Facilitated meetings and conferences between various parties, enabling better collaboration and efficient decision-making.
- Facilitated smooth admission and discharge processes for patients, ensuring seamless transitions throughout their healthcare journey.
- Evaluated feedback from both patients and staff members in order to identify areas requiring further attention or improvement efforts.
- Organized patient records and database to facilitate information storage and retrieval.
- Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.
- Interfaced with 5W PR firm to get press placements in publications such as Wall Street Journal, US Daily News, etc
- Worked closely with human resources and operational management to implement policies and procedures which lead to improved employee retention and better healthcare outcomes
- Created and implemented company culture through professional development and education.
Administrative Coordinator
Brooklyn Minds/ Curated Mental Health
06.2019 - 04.2022
- Maintained intimate knowledge of applicable healthcare regulation and systems including HIPAA and relevant insurance regulation.
- Upheld data integrity through multiple EMR transitions.
- Answered phone, as well as checking patients in and out.
- Performed administrative tasks (approximately 30 daily PMP checks, prior authorizations, insurance claims) as necessary
- Aided in social media and content creation as well as administrative management of two clinical teams (Sex Positive and Perinatal Mental Health.)
- Worked to coordinate administrative needs of highly-trafficked mental health practice for high-acuity patients
- Rose through ranks from front desk reception to administrative coordinator which involved supporting doctors and patients directly
- Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
- Created presentations and other materials to support organizational activities.
- Monitored and ordered office supplies to keep office stocked with resources necessary to function smoothly.
- Maintained well-organized filing system to ensure easy access to important records and documents.
Freelance Content Creator
Self Employed Writer
05.2017 - 05.2019
- Created content on freelance basis for variety of stakeholders
- Capitalized on opportunities to pair organizational skills and people skills by executing tasks for wide array of clients
- Provided copy on subjects ranging from large-scale research papers for cannabis business incubators and nonprofits, to crafting school newsletters and product reviews.
- Presented clients with unique copy options based on overall marketing objectives.
- Completed accurate and polished formatting in line with publishing standards prior to submission.
- Secured higher search engine rankings with data-driven approach to keyword research and optimization efforts.
- Wrote through ContentWriters.com, creating SEO optimized blog posts and other web content for wide variety of clients ranging in topic and style.
Special Projects Assistant
Exceed Charter School
05.2016 - 05.2017
- Maintained HR files.
- Managed executive team's schedule
- Planned variety of family and staff events (parent meetings, school picture day, assemblies, etc.),
- Managed and published school newsletter.
- Performed regular lunch, recess, arrival and dismissal duties
- Assisted in creation of detailed project plans outlining scope, timelines, resources required, and potential risks or challenges.
- Collaborated with board of directors to establish effective policies and procedures.
- Monitored social media and online content to keep message consistent with organizational mission.
Education
Bachelor of Arts - Journalism
Ithaca College Roy H. Park School of Communications
Ithaca, NY05.2014
Skills
- Appointment management
- Insurance Verification
- EHR/ EMR Software
- HIPAA Compliance
- Pharmacy Correspondence
- Medical Charting
- Patient Interviews
- Proofreading
- Creation and implementation of company culture
- Project Planning
- Resource advocacy
- Clerical HR support
- Data entry and maintenance
Awards
- Passed NYS notary-public exam and certification in process
- Completion of grant writing course, 2017
Software
Google Tools
Spruce
AdvancedMD, SimplePractice, IntakeQ, Elation EMR
Timeline
Patient and Culture Liaison
Curated Mental Health
04.2022 - 02.2024
Administrative Coordinator
Brooklyn Minds/ Curated Mental Health
06.2019 - 04.2022
Freelance Content Creator
Self Employed Writer
05.2017 - 05.2019
Special Projects Assistant
Exceed Charter School
05.2016 - 05.2017
Bachelor of Arts - Journalism
Ithaca College Roy H. Park School of Communications
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