Microsoft Office Suite
Timothy Bidon
Tucson,AZ
Summary
Flexible Medical Administrative Assistant passionate about patient care and aptitude for front desk duties as demonstrated over 5 years. Skilled in appointment scheduling, efficient data entry, health records maintenance and insurance billing tasks. Additional strengths include staff communication and digital data input.
Overview
8
8
years of professional experience
Work History
Patient and Culture Liaison
Curated Mental Health
New York, NY/ Remote Tucson, AZ
04.2022 - 02.2024
- Facilitated smooth transition of company culture through high-stakes merger between previous and current practice, resulting in promotion
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Facilitated meetings and conferences between various parties, enabling better collaboration and efficient decision-making.
- Facilitated smooth admission and discharge processes for patients, ensuring seamless transitions throughout their healthcare journey.
- Evaluated feedback from both patients and staff members in order to identify areas requiring further attention or improvement efforts.
- Organized patient records and database to facilitate information storage and retrieval.
- Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.
- Interfaced with 5W PR firm to get press placements in publications such as Wall Street Journal, US Daily News, etc
- Worked closely with human resources and operational management to implement policies and procedures which lead to improved employee retention and better healthcare outcomes
- Created and implemented company culture through professional development and education.
Administrative Coordinator
Brooklyn Minds/ Curated Mental Health
New York, NY
06.2019 - 04.2022
- Maintained intimate knowledge of applicable healthcare regulation and systems including HIPAA and relevant insurance regulation.
- Upheld data integrity through multiple EMR transitions.
- Answered phone, as well as checking patients in and out.
- Performed administrative tasks (approximately 30 daily PMP checks, prior authorizations, insurance claims) as necessary
- Aided in social media and content creation as well as administrative management of two clinical teams (Sex Positive and Perinatal Mental Health.)
- Worked to coordinate administrative needs of highly-trafficked mental health practice for high-acuity patients
- Rose through ranks from front desk reception to administrative coordinator which involved supporting doctors and patients directly
- Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
- Created presentations and other materials to support organizational activities.
- Monitored and ordered office supplies to keep office stocked with resources necessary to function smoothly.
- Maintained well-organized filing system to ensure easy access to important records and documents.
Freelance Content Creator
Self Employed Writer
New York, NY
05.2017 - 05.2019
- Created content on freelance basis for variety of stakeholders
- Capitalized on opportunities to pair organizational skills and people skills by executing tasks for wide array of clients
- Provided copy on subjects ranging from large-scale research papers for cannabis business incubators and nonprofits, to crafting school newsletters and product reviews.
- Presented clients with unique copy options based on overall marketing objectives.
- Completed accurate and polished formatting in line with publishing standards prior to submission.
- Secured higher search engine rankings with data-driven approach to keyword research and optimization efforts.
- Wrote through ContentWriters.com, creating SEO optimized blog posts and other web content for wide variety of clients ranging in topic and style.
Special Projects Assistant
Exceed Charter School
Brooklyn, NY
05.2016 - 05.2017
- Maintained HR files.
- Managed executive team's schedule
- Planned variety of family and staff events (parent meetings, school picture day, assemblies, etc.),
- Managed and published school newsletter.
- Performed regular lunch, recess, arrival and dismissal duties
- Assisted in creation of detailed project plans outlining scope, timelines, resources required, and potential risks or challenges.
- Collaborated with board of directors to establish effective policies and procedures.
- Monitored social media and online content to keep message consistent with organizational mission.
Education
Bachelor of Arts - Journalism
Ithaca College Roy H. Park School of Communications
Ithaca, NY05.2014
Skills
- Appointment management
- Insurance Verification
- EHR/ EMR Software
- HIPAA Compliance
- Pharmacy Correspondence
- Medical Charting
- Patient Interviews
- Proofreading
- Creation and implementation of company culture
- Project Planning
- Resource advocacy
- Clerical HR support
- Data entry and maintenance
Awards
- Passed NYS notary-public exam and certification in process
- Completion of grant writing course, 2017
Software
Google Tools
Spruce
AdvancedMD, SimplePractice, IntakeQ, Elation EMR
Timeline
Patient and Culture Liaison
Curated Mental Health
04.2022 - 02.2024
Administrative Coordinator
Brooklyn Minds/ Curated Mental Health
06.2019 - 04.2022
Freelance Content Creator
Self Employed Writer
05.2017 - 05.2019
Special Projects Assistant
Exceed Charter School
05.2016 - 05.2017
Bachelor of Arts - Journalism
Ithaca College Roy H. Park School of Communications