Timothy Bjurquist
West Chester,OH
Summary
Dynamic Airside Compliance Sr. Expert at DHL with a proven track record in internal auditing and incident investigation. Skilled in policy enforcement and team building, I foster a culture of safety and compliance while driving operational excellence. Committed to coaching and mentoring, I enhance employee engagement and ensure adherence to quality principles.
Overview
14
14
years of professional experience
Work History
Airside Compliance Sr. Expert
DHL
CVG
06.2022 - Current
- Conducting internal audits and reviews
- Implementing and enforcing safety/security programs
- Coaching and correcting ramp employees on company policy and procedures
- Lead meetings with ramp employees to inform them on any policy/procedural changes
- Reporting and investigating incidents that happen on the ramp. Interviewing witnesses, compiling statements, figuring out the root cause of the incident and working with management to create a CAPA (corrective action preventative action)
- Promoting a culture of process compliance and safety within the operation
- Communicate audit findings with ramp management to coordinate on how to address/solve issues
- Advises staff of changes to company policies and goals
- Recommends process/procedural improvements for area; identifies, defines, and develops solutions to issues and problems that are not immediately evident in existing systems
- Completed multiple training programs to get certified in all areas of DHL Ramp operations (i.e. Americas Airside Trainers, Advanced ULD build up, Dangerous Goods Network Control & Ramp, Verification, Ground security coordinator, Pushback operation)
Ramp Lead
DHL
CVG
04.2020 - 06.2022
- Responsible for establishing and executing the policies and procedures necessary to manage the physical manipulation of cargo within, into, and out of aircraft
- I ensured that all processes met customer and internal requirements; completing tasks in an organized, efficient and safe manner
- Provided training, as needed, to employees who required additional support regarding processes and procedures
- Communicated effectively with peers and other operational departments
- Ensured the safe and efficient downloading / reloading of aircraft
- Validated the proper completion of aircraft paperwork
- Lead team of 8-10 agents throughout the day
- Communicated to the team what assignments we had, what planes we would be working on, what gates the planes would be at
- Delegated to the team on what their individual assignments would be
Ramp Agent
DHL
CVG
09.2018 - 04.2020
- Fill in for team leader when needed
- Unload and load cargo planes.
- Parking/pushing planes in/out of the gates
- Play a key role in training and developing new members of my team.
- Execute any task at hand successfully in a safe and timely manner.
- Being knowledgeable of every aircraft we operate in.
- Operate multiple types of heavy machinery
- Being a strong and dependable employee that my team leader can rely on to complete ANY task
Participant Directed Service Provider
North Key
06.2012 - 08.2024
- Work with young adults with different disabilities.
- Teach life skills and help these young adults reach goals they have set for themselves; examples would include learning to drive or be more sociable, cooking skills, computer skills and even money skills.
- Responsibilities while on the clock include keeping the young adults safe, secure and happy all while teaching them and helping them improve in whatever area we are working on.
- I set the hours that work best for me, this would not affect my performance or hours at DHL.
- Part time
Education
Bachelors - Organizational Leadership
Northern Kentucky University (NKU)
05.2018
Skills
- Communication skills
- Computer proficiency in Microsoft Office
- Team building
- Aircraft operations
- Internal auditing
- Compliance monitoring
- Leadership and supervision
- Incident investigation
- Positive attitude
- Safety program implementation
- Policy enforcement
- Organizational skills
- Multitasking
- Problem solving
- Driving KPIs
- Employee engagement
- Coaching and mentoring
- Time management
- Empathy and humility
- Strong work ethic and Responsible
- Quality principles
References
References available upon request.
Timeline
Airside Compliance Sr. Expert
DHL
06.2022 - Current
Ramp Lead
DHL
04.2020 - 06.2022
Ramp Agent
DHL
09.2018 - 04.2020
Participant Directed Service Provider
North Key
06.2012 - 08.2024
Bachelors - Organizational Leadership
Northern Kentucky University (NKU)