Summary
Overview
Work History
Education
Skills
Timeline
Generic

Timothy Boland

West Hartford,CT

Summary

Self-motivated Operations Manager successful in collaborating with consultants, area leaders and employees to streamline and strengthen processes and control costs. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets. In-depth knowledge of operational and budget management techniques.

Overview

38
38
years of professional experience

Work History

D2C Operations Manager

Macys Inc., Gap Inc
Cheshire, Connecticut
02.2017 - Current
  • Executed essentials of staff management including recruitment, selection, onboarding, training, and disciplinary actions.
  • Analyzed data from daily reports to identify trends in production performance metrics.
  • Directed operations staff by providing guidance, training, and support in order to meet company objectives.

Regional Store Fulfillment Manager

Macys Inc., Gap Inc
Manhattan, NY
03.2013 - 02.2017
  • Successfully elevated Corporate fulfillment priorities to Director and VP levels, resulting in the effective implementation of Store Fulfillment / BOPS initiatives across 83 locations.
  • Monitored daily production activities to meet productivity goals efficiently.
  • Collaborated with Central Operations on procedure and best practice development/implementation.

Single and Multi-Store Operations Manager

Macys Inc., Gap Inc
Enfield, CT
10.1986 - 03.2013
  • Maximized employee productivity and maintained quality/guest experience standards through effective supervision of workflow.
  • Created and executed Safety and shortage action plans.
  • Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.

Education

High School Diploma -

Northwest Catholic High School
West Hartford, CT
05-1981

Skills

  • Customer Service
  • P&L Management
  • Operations Management
  • Performance Management
  • Process Improvement
  • Inventory Management
  • Health and safety compliance
  • Supply Chain Management

Timeline

D2C Operations Manager

Macys Inc., Gap Inc
02.2017 - Current

Regional Store Fulfillment Manager

Macys Inc., Gap Inc
03.2013 - 02.2017

Single and Multi-Store Operations Manager

Macys Inc., Gap Inc
10.1986 - 03.2013

High School Diploma -

Northwest Catholic High School

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Timothy Boland