Timothy Boyce
Summary
Detail-oriented Diesel Mechanic experienced as fleet mechanic for large logistics company. Consistently completes scheduled maintenance, diagnostics, and repairs accurately and efficiently. Dedicated to keeping vehicles, trailers, and refrigeration systems operating in peak performance.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Heavy Diesel Mechanic
Penske Truck Leasing
03.2022 - Current
- Maintained detailed records of all completed repairs, ensuring proper documentation for future reference or warranty claims.
- Assisted in inventory management, tracking parts usage to maintain adequate stock levels for common repairs.
- Optimized engine performance with thorough inspections, adjustments, and part replacements as needed.
- Stayed up-to-date with latest industry trends and technologies, attending workshops and training sessions to continually improve skills as a Heavy Diesel Mechanic.
- Run the offsite account for CVS Pharmacy.
- 608 type 2 certified in very high and high pressure refrigeration systems.
Stocker
Big Lots
05.2021 - 02.2022
- Performed inventory control, such as counting, and stocking merchandise.
- Provided backup support to cashiers during peak hours, resulting in shorter wait times for customers.
- Followed orders precisely for correct items, sizes and quantities.
- Kept work areas neat, clean and free from debris.
Customer Engagement Manager
PetSmart
01.2017 - 04.2021
- Collaborated with cross-functional teams to develop new initiatives for enhancing customer experience and driving business growth.
- Managed a team of customer service representatives to ensure timely and efficient resolution of customer inquiries and concerns.
- Identified areas for improvement in existing customer engagement processes by analyzing performance metrics and feedback data.
- Introduced innovative ideas like referral programs or interactive features that added value both online and offline experiences.
Education
No Degree - Diesel Mechanics
Tennessee College of Applied Technology
Knoxville, TN06-2022
High School Diploma -
Living Way Christian Academy
Sevierville, TN08-2014
Skills
- Hydraulic systems
- Heavy equipment operation
- Preventive maintenance mastery
- Battery and charging system
- Refrigeration Systems
- Advanced diagnostics
- Customer relations
Certification
608 type 2 certified
609 certified
Diesel engine assembly certified
Timeline
Heavy Diesel Mechanic
Penske Truck Leasing
03.2022 - Current
Stocker
Big Lots
05.2021 - 02.2022
Customer Engagement Manager
PetSmart
01.2017 - 04.2021
No Degree - Diesel Mechanics
Tennessee College of Applied Technology
High School Diploma -
Living Way Christian Academy
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