Timothy Breeden
Stanardsville,Virginia
Summary
At CMA's Colonial Auto Center, I spearheaded inventory control and process streamlining, enhancing Parts Department efficiency significantly. Leveraging my expertise in supply chain optimization and exceptional problem-solving abilities, I played a pivotal role in achieving revenue growth and maintaining high customer satisfaction. My leadership also fostered team collaboration and continuous improvement.
Overview
34
34
years of professional experience
Work History
Parts Director
CMA's Colonial Auto Center
07.1990 - Current
- Increased Parts Department efficiency by implementing inventory control systems and streamlining processes.
- Monitored industry trends to stay informed on new products, technologies, and market demands within the automotive parts sector.
- Utilized data analysis tools to identify best-selling products, optimize inventory levels based on demand patterns, and forecast future needs accurately.
- Leveraged strong problem-solving skills when handling complex situations related to backorders or discontinued items while maintaining excellent customer service.
- Conducted regular performance evaluations of staff members to identify areas for improvement or professional development opportunities.
- Managed parts procurement for timely deliveries, reducing downtime and boosting customer satisfaction.
- Achieved revenue growth with targeted marketing campaigns promoting parts sales and services specials.
- Facilitated seamless integration of new dealership management system software into daily operations within the Parts Department.
- Established a well-organized parts storage system, ensuring easy accessibility and accurate tracking of inventory levels.
- Played an integral role in the dealership''s overall success by contributing to strategic planning initiatives, collaborating with other departments, and maintaining a high level of customer satisfaction within the Parts Department.
- Spearheaded improvements in the parts ordering process to reduce errors and increase order accuracy for customer satisfaction.
- Developed strong vendor relationships to negotiate better pricing and improve overall cost savings.
- Ensured optimal stock levels by conducting regular inventory audits and adjusting orders as needed.
- Developed and maintained a clean, safe, and professional Parts Department environment that reflected the dealership''s commitment to quality service.
- Assisted with warranty claims processing to ensure proper documentation was submitted for timely reimbursements from manufacturers or suppliers.
- Collaborated with Service Department to streamline workflow, improving communication and efficiency between departments.
- Supervised a team of Parts Associates, fostering an environment of teamwork, accountability, and high performance standards.
- Enhanced customer experience by providing prompt assistance, accurately fulfilling orders, and addressing inquiries professionally.
- Optimized department budget by closely monitoring expenses, identifying cost-saving opportunities, and managing resources effectively.
- Implemented effective staff training programs, enhancing employee knowledge and productivity in the Parts Department.
- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Provided timely, insightful and accurate reports to upper management.
- Ordered parts for customers, repair shops, and service departments.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Monitored and evaluated supplier performance to maintain quality of parts.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Analyzed sales trends to follow demands of customers and in-shop needs.
- Supervised and trained staff on product knowledge and customer service.
- Mitigated financial discrepancies by managing inventory, damaged goods and backorders.
- Partnered with managers to implement operational enhancements for paperwork processing.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Organized records of vehicles, schedules and completed orders.
- Developed and maintained knowledgeable and productive team of employees.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
- Integrated warehouse operations with existing and new business processes.
- Created and enforced detailed organization processes to increase quality and service standards.
- Reviewed established business practices and improved processes to reduce expenses.
- Prospected for leads to build pipeline and convert to sales opportunities.
Education
Bachelor of Interdisciplinary Studies - Business Administration And Management
University of Virginia
Charlottesville, VA05.2008
Skills
- Warehouse Operations
- Supply Chain Optimization
- Purchasing strategies
- Demand forecasting
- Budget Planning
- Sales Support
- Ordering parts
- Customer Service
- Improving customer satisfaction
- Customer Relations
- Forklift Operation
- Operations Management
- Invoice Processing
- Goal Setting
- Inventory Restocking
- Inventory Management
- Performance Improvement
- Inventory Auditing
- Stock management
- Sales Promotion
- Returns processing
- Promotional planning
- Time Management
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Loading and unloading
- Reliability
- Worker Supervision
- Excellent Communication
- Critical Thinking
- Organizational Skills
- Team Collaboration
- Shipping and receiving
- Warehouse Organization
- Active Listening
- Effective Communication
- Decision-Making
- Daily Operations Management
- Heavy Lifting
- Order picking and processing
- Relationship Building
- Distribution and Warehousing
- Inventory Reconciliation
- Vehicle Inspection
- Team building
- Data Entry
- Task Prioritization
- Shipment Tracking
- Safety Management
- Self Motivation
- Forklift Operations
- Interpersonal Skills
- Warehouse Logistics
- Professionalism
- Staff Management
- Mentoring and training
- Warehouse Inspections
- Operations Control
- Incident Reporting
- Interpersonal Communication
- Workload Management
- Materials Management
- Quality Control
- Shipment Coordination
- Schedule Management
- Freight Handling
- Materials Monitoring
- Vehicle Maintenance
- Logistics Processes
- Staff Supervision
- Time management abilities
- Continuous Improvement
- Issue Resolution
- Adaptability
- Written Communication
Timeline
Parts Director
CMA's Colonial Auto Center
07.1990 - Current
Bachelor of Interdisciplinary Studies - Business Administration And Management
University of Virginia
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