Summary
Overview
Work History
Education
Skills
Timeline
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Timothy Bridges

Broken Arrow,OK

Summary

Results-driven customer service professional with a proven track record of enhancing customer satisfaction through exceptional service delivery. Recognized for strong adaptability and robust work ethic, consistently achieving positive outcomes by employing effective communication and interpersonal skills. Committed to building enduring customer relationships that drive organizational success and foster loyalty.

Overview

27
27
years of professional experience

Work History

Purchasing Manager/Buyer

Moore, a Series LLC.
Tulsa, Oklahoma
08.2019 - Current
  • Collaborated with project managers to procure materials and services at the lowest total cost from domestic and international sources, ensuring alignment with customer project requirements and production schedules.
  • Negotiated agreements with current and new suppliers, obtaining the best prices while guaranteeing product delivery schedules.
  • Developed and maintained an up-to-date database of suppliers, products, and prices.
  • Conducted market research to identify potential new suppliers and products.
  • Managed vendor accounts payable issues by providing accurate documentation when required.
  • Coordinated with logistics to ensure timely delivery of purchased items.
  • Forecasting upcoming levels of demand and conducting regular inventory audits to prevent stock shortages or excesses.
  • Maintained accurate records of purchases including invoices, price lists, product codes and descriptions.
  • Ensured accuracy of purchase order information, including pricing, payment terms and delivery dates.
  • Compiled detailed reports on purchasing activities for upper management.
  • Partnered with various teams to assess purchasing requirements and ensure fulfillment.
  • Assisted in resolving disputes with suppliers regarding defective merchandise or late deliveries.
  • Worked effectively in team environments to make the workplace more productive.
  • Assessed supplier quotes to allocate purchase orders.
  • Maintained comprehensive database on product availability, supplier capabilities, and lead times.
  • Created solutions for excess liquidation by identifying dead inventory and implementing creative inventory management techniques.

Store Manager

Quik Print Inc.
Tulsa, OK
06.1998 - 06.2019
  • Assigned work and monitored performance of project personnel.
  • Managed and resolved disputes about product and delivery quality swiftly.
  • Evaluated job orders to establish specifications, required materials, and projected costs.
  • Assigned tasks to staff, establishing priorities and goals.
  • Maintained records of print jobs completed and tracked progress throughout production process.
  • Conducted targeted training sessions to enhance overall employee performance.
  • Kept abreast of industry trends and advancements in digital printing technologies.
  • Evaluated employee performance and offered continuous feedback.
  • Recruited and trained new employees to meet job requirements.
  • Conducted interviews of potential hires and offered hiring recommendations to HR.
  • Managed daily operations of the printing department, including staff scheduling and equipment maintenance.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Coordinated with other departments to ensure timely delivery of printed products.
  • Trained new employees on proper use of printing equipment and safety protocols.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Recognized by management for providing exceptional customer service.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Maintained compliance with safety standards in the use of machinery and equipment.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Education

Some College (No Degree) - Business Management / Accounting

University of Cincinnati
Cincinnati, OH
01-1993

Skills

  • Creative Problem-Solving
  • Effective Inventory Oversight
  • Procurement process improvement
  • Budget planning
  • Professional communication skills
  • Meticulous eye for detail
  • Account management
  • Effective Supplier Negotiation
  • Vendor relationship management
  • Purchase order management

Timeline

Purchasing Manager/Buyer

Moore, a Series LLC.
08.2019 - Current

Store Manager

Quik Print Inc.
06.1998 - 06.2019

Some College (No Degree) - Business Management / Accounting

University of Cincinnati

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Timothy Bridges