Timothy Briggs
Temple,TX
Summary
At Wilsonart International, a skilled Crew Leader excelled in crew management and safety protocols, enhancing team productivity by implementing process improvements and fostering a positive work environment. Demonstrated expertise in heavy machinery operation and effective communication, significantly reducing employee turnover and boosting customer satisfaction.
Overview
8
8
years of professional experience
Work History
Crew Leader
Wilsonart International
09.2016 - 06.2024
- Trained employees in time management and proper ways to complete job duties.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
- Monitored team members to verify work quality and address concerns.
- Served as the primary point of contact between crew members and upper management, relaying important information as necessary.
- Provided ongoing training and support for new hires, ensuring they were well-equipped to perform their duties effectively.
- Instructed crew members in safe work practices and methods to reduce work-related injuries.
- Boosted customer satisfaction by ensuring that all crew members provided high-quality service in line with company standards.
- Communicated effectively with upper management, team members, and customers to keep everyone informed.
- Developed a strong sense of teamwork among crew members through regular communication and team building activities.
- Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
- Motivated team members by setting high expectations, recognizing achievements, and providing ongoing encouragement throughout challenging projects.
- Addressed any personnel conflicts or issues in a timely manner, maintaining open lines of communication with all team members.
- Handled employee scheduling, balancing workload while accommodating individual preferences and availability.
- Implemented quality control measures to ensure consistent results across all completed tasks and projects.
- Supervised end-of-day cleanup activities to remove debris and unnecessary supplies from customer premises.
- Streamlined workflow processes to reduce downtime and increase overall productivity within the team.
- Collaborated with management to develop strategies for achieving company goals, such as increasing efficiency or improving customer service.
- Conducted regular performance evaluations to identify areas of improvement and provide constructive feedback to crew members.
- Generated and analyzed weekly reports to track crew performance and identify areas of improvement.
- Monitored operating machinery to assess progress, adjust settings, and maintain production speeds.
- Developed and implemented process improvements to increase productivity.
- Reduced employee turnover rates by fostering a positive work culture and offering opportunities for growth and development.
- Cleaned and maintained tools, equipment and worksites.
- Used variety of hand and power tools to complete tasks.
- Followed instructions and safety protocols while operating machinery and equipment.
- Followed instructions and safety protocols to prevent accidents and injuries.
- Managed safe and efficient use of tools and equipment on construction sites.
- Moved and cleared debris from work sites to dispose of in designated areas.
- Loaded and unloaded materials onto trucks and trailers.
- Operated forklifts and boom lifts to complete various tasks.
Education
Tyler Junior College
Troup, TXSkills
- Crew oversight
- Safety Guidelines
- Multitasking and Organization
- Crew Management
- Teamwork and Collaboration
- Heavy Lifting
- Crew Coordination
- New Hire Training
- Work Planning and Prioritization
- Equipment Maintenance
- Issue Troubleshooting
- Documentation And Reporting
- Safety protocols and procedures
- Verbal and written communication
- Proactive Problem Solving
- Delegating Work
- Team Management
- Equipment Inspection
- Employee Management
- Task Prioritization
- Schedule Planning
- Heavy Machinery Operation
- Quality Control
- Rational Decision-Making
- Jobsite Safety
- Crew Scheduling
- Product Knowledge
- Project Management
- Dress Code Enforcement
- OSHA Requirements
- Job Site Evaluation
- Professional Appearance
- Job assignments
- Work Order Management
- Customer Relationship Management (CRM)
- Staff Support
- Meeting participation
- Machinery repairs
- Onboarding and training
- Personnel Management
- Workforce Management
- OSHA
- Project Planning
- Material Safety Data Sheets
- Electrical Systems
- Job Planning
- Motivation Techniques
- Supply Management
Timeline
Crew Leader
Wilsonart International
09.2016 - 06.2024
Tyler Junior College
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